How can I fix my DRM when none of the suggested fixs have worked?

I'm currently under Vista Home Premium 32-bit pk2 service.  I tried to download audio books from my local library and got the DRM error.  So far, none of the suggested fixs have worked.


Assuming that your problem has not been resolved (or your question has not been answered to your satisfaction), please uncheck my previous answer as the ANSWER and score than the other answers as RESPONSE unless & until your problems have been solved (or you decide to post in another forum instead). Please do it now, before you reply to this message, to avoid confusion. Thank you.


Please respond to each of the following diagnostic questions in a numbered list type in your very next answer (no need to quote this post):

1. when (date about) don't you buy the computer?

2. What is the full name of your application or the installed antivirus security suite and when (date about) is your subscription current expires?  What (other than Defender) anti-spyware applications are installed?  What third-party firewall (if applicable)?

3 a Norton or McAfee application ALREADY installed on the computer?

4. do you have a free trial Norton, or a test of free McAfee [a] come preinstalled on the computer when you bought it? (No matter if you have never used or activated).

5. what 'DRM Question' are you having?

5b. what the "Media Windows Security Update" KB number you have installed or tried to install to solve this problem?

6. ALL other updates following listed in view installed updates (not Update History) are they? [1]

(a) KB2675157 and KB2653956;

(b) KB2621440, KB2641653, KB2665364 & KB2647518;

(c) KB2654428, KB2633874; KB2598479, KB2631813, KB2644615, KB2585542; KB2633171, KB2393802 and especially KB971029

(d) KB2544521 or Windows Internet Explorer 9 ]<=TELL me="" which="">

7. If Windows Vista Service Pack 2 (KB948465) is listed in view installed updates, when (the exact date) he was installed according to the history of the update (this time)? [2]

8. what version of Java is installed?  TEST HERE-online

9. is Firefox, Chrome or any other alternative browser installed?

10. are you familiar with "Registry cleaners" (e.g., Registry Mechanic;) System Mechanic; RegCure; RegClean Pro. Advanced SystemCare. Registry Booster; McAfee QuickClean. AVG PC TuneUp. Norton Registry Cleaner; PCTools optimizer; SpeedUpMyPC; Advanced System Optimizer. TuneUp Utilities; WinMaximizer; WinSweeper; CCleaner)?

11 have you ever done a repair installation or a clean installation of Vista for some reason any?

[1] start | Control Panel | Programs and features. See installed updates (in the left menu)

[2] start | Control Panel | Windows Update | Update of the story (in the left menu)

Tags: Windows

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