How can I fix my printer when it prints on different places on the page?

Thanks in advance,

Installation program:

HP Photosmart C4280

Windows XP Service Pac 2

Office 2007

Adobe CS2 Bundle

Details:

I pre-printed forms on semi-glace 4 x 6 paper.

I have attemtped to print in the empty fields.

When I press print, the printer does not consistenty start in the same place.

so to adjust the document / image is not applicable, because is not printing to the same place.

I tried printing from Illustrator, photoshop, acrobat, word, & windows fax and picture viewer

and got the same results.

Printing on letter size paper works very well (and I love the printer by the way).

Is there a hardware problem, or is this driver/software problems?

How can I fix it?

Thanks again for any help.

I think that it is a hardware problem.  The rollers are probably problems picking up the thick supports relatively smooth.  You might have better results to clean the rolls of paper with a wet paper towel collection.  Also make sure that the paper is loaded and the paper guides have been correctly positioned.

Kind regards

Bob Headrick, MS MVP printing/imaging

Tags: HP Printers

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