How can I fix stop error (blue screen) occurs whenever I try to open a link of U-Tube? I am running Windows XP.

Whenever I receive an email containing a link to U-Tube, or try to connect to a position of U-Tube by link via my browser, it starts to open up and then freezes. The computer shuts down after briefly showing a blue error screen.

This happens if the browser is IE, Firefox, Google, or Google Chrome.
I tried the system restore, but it will not go to any control point before this event began, about four weeks ago.
I also tried Mats_Run.Codec.exe, MS Automated Troubleshooting service, nothing helps.

You would get further faster and with less effort, if we know a little more about your system and you can eliminate the 'try' things.

What is your system brand and model?

What is your version of XP and the Service Pack?

You will always be to 'catch' the BSOD if you do this:

XP is configured to restart automatically on some system failures, you will need to disable this feature for the information of the blue screen of death (BSOD) will remain on the screen for you to see.

You must also configure XP to create a memory for each BSOD dump file, so you'll have a crash dump file to watch later if debugging more is necessary.

If your system crashes later, the information you need will always be on the screen and then you can use the information in the dump files memory to understand what the problem is and fix it.

Disable automatic restart in case of system error

XP restarts on system failure, so automatically configure your system so it does not, then you can see the error message.

Configure your system does not automatically restart on system failure

Right click my computer, properties, advanced, startup and recovery settings.

In the system failure section:

Put a check mark in the box "write an event to the system log.
Put a check mark in the box "send an administrative alert.
Uncheck 'automatically restart '.

In the Write debugging information section select:

Partial dump (64 KB)

Set the directory small dumpster:

%SystemRoot%\Minidump

Click OK, OK.

Restart your computer.

The next time your system crashes, provide more information on what you see.
Here's a BSOD example showing information you provide:
Send for the nose and the Red arrows (3 to 4 lines total).
Send all * line STOP message since there are clues in the 4 parameters.
If there is a name of the file listed in the STOP message, don't forget to include this information too.
Ignore the boring text unless it seems important to you.  We know what a BSOD looks like, we need to know what your BSOD looks like.

This sounds like a video driver issue, so we can see what you have for your system, audio and video drivers.

If you need help to know what your video driver and audio situation, and where to get possible improvements to your video and sound drivers, follow these steps:

Click Start, run and enter in the box:

Msinfo32

Click on OK and when the system info summary appears, click on Edition, select all, copy, and then paste the information here.

For information about video drivers, expand components, click view, click on edit, select all, copy and then paste the information here.

For more audio information, expand components, click on Sound Device, click on edit, select all, copy and then paste the information here.

There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.

This will minimize back Q & A and eliminate guesswork.

If you want to get more information on your BSOD, follow these steps:

Download BlueScreenView here:
Unzip it and run it (BSV installs nothing) and let him complete the digitization of all your crash dump files.
If you double-click on depressed, you will get information on it (including the field caused by the driver) and you should be able to spot the problem right away - especially if you see a model in landfills where Caused by field pilot is the same (beginning with this driver).
BlueScreenView tries to find the right driver or module that caused the blue screen by looking inside the stack of the accident. However, be aware that the driver detection mechanism is not 100% reliable, and you should also look in the lower pane, that display all drivers/modules found in the stack.
Select (highlight) one or more of the most recent dump files by clicking on them and hold down the CTRL key to select multiple files.  Try to select only the most recent links that relate to your problem (perhaps five or six to start dump files).
Click on file, save selected items and save information from the dumps to a text file on your desktop called BSOD.txt.  Open BSOD.txt with a text editor, copy the text and paste it in your next reply.
Here's an example of report ASB to a single BSOD I initiated on purpose that indicates the cause of the accident as the pilot i8042prt.sys belonging to Microsoft Corporation:
==================================================
Dump file: Mini062110 - 01.dmp
Crash time: 21/06/2010-11:51:31
Bug Check String: MANUALLY_INITIATED_CRASH
Bug check code: 0x000000e2
Parameter 1: 0x00000000
Parameter 2: 0x00000000
Parameter 3: 0x00000000
Parameter 4: 0x00000000
Caused by the driver: i8042prt.sys
Caused by the address: i8042prt.sys + 27fb
Description of the file: i8042 Port driver
Product name: Microsoft® Windows® Operating System
Company: Microsoft Corporation
File version: 5.1.2600.5512 (xpsp.080413 - 2108)
Processor: 32-bit
Computer name:
Full path: C:\WINDOWS\minidump\Mini062110-01.dmp
==================================================
Send the information of the last 5 memory dumps (if you don't have 5 memory dumps yet, send the newest, you have).

Tags: Windows

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