How can I fix the problem of a new missing folder option?
My system windows 7 does not show an option for a new folder when I right click and scroll down and select 'new '.
My anti-virus suggests it might be malware but it does not offer a solution.
Running kapersky AV
I ran CCleaner
Malware bytes
Spybot search and destroy but not luck
How to remove and restore the default context Menu items 'New' in Windows 7 and Windows 8
http://www.SevenForums.com/tutorials/28677-new-context-menu-remove-restore-default-menu-items.html
http://social.technet.Microsoft.com/forums/en-us/w7itprogeneral/thread/97de8a2a-12f2-4381-A409-a78f4ae551cf/#99395761-56de-4a76-8C2A-eab498ad735a
Tags: Windows
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Hi mwftz,
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Hi John,.
(1) how long have you encountered this problem?
(2) what is the complete error message you receive at startup?
(3) do you get an error message when you try to install Internet Explorer (IE)?
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Method 1: Put the computer to boot and then check if the problem persists
Follow step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.
Continue with the remaining steps to pin-point on the third party service.
After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.Important: n ' forget not to put the computer to a normal startup follow step 7 in the link.
Method 2: If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:
How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
http://support.Microsoft.com/kb/929833
Method 3:
You can see the steps by Afzal T and Azeez N in the links below to solve problem of navigation history
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Post a screenshot as well:
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Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
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