How can I get a copy and scan feature works in HP Officejet Pro 8600?

I only get colored lines, and attempts to copy, the error message on the printer screen is "cover is open" and he is not. I can print from my laptop computer to the printer without problem - crisp documents and clear with good color. I use a wireless connection to the printer.  I just installed Windows Vista on Dell Inspiron help.

The problem is in the printer itself in this case.  Make sure the firmware is updated.  Let me know what happens.

Tags: HP Printers

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