How can I get a license key for an Express upgrade that has been lost in the Digital Locker service?
I bought a Vista Ultimate Anytime Upgrade from MS Anytime Upgrade site in 2007. I now need to reinstall after a crash of the PC. However, while I still have the DVD can't get the license key. When I checked on the order confirmation emails, there is a "Digital locker" link for me to recover when necessary - that's why I the have not kept. But when I now try the link there is broken, and browsing the web, it seems that the Digital Locker service no longer exists, so as it is I have no spare key while it is a legitimate purchase?
I tried to find someone at MS to provide me with a new key - it's a legitimate purchase, fee, directly from a web site of MS, but so far no one has been willing to help. Anyone know who I can contact to get this resolved please?
Thanks in advance
Tim
It was closed in August 2009.
Notifications were sent to retrieve information at this location before it closes for good.
http://msmvps.com/blogs/SteveB/archive/2008/12/10/Microsoft-s-digital-locker-is-going-away.aspx
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
You might try Windows Marketplace FAQ:
http://www.windowsmarketplace.com/
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
http://store.Microsoft.com/help/contact-us
The contact information for Microsoft Store.
See you soon.
Mick Murphy - Microsoft partner
Tags: Windows
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