How can I get a license key for an Express upgrade that has been lost in the Digital Locker service?

I bought a Vista Ultimate Anytime Upgrade from MS Anytime Upgrade site in 2007. I now need to reinstall after a crash of the PC. However, while I still have the DVD can't get the license key. When I checked on the order confirmation emails, there is a "Digital locker" link for me to recover when necessary - that's why I the have not kept. But when I now try the link there is broken, and browsing the web, it seems that the Digital Locker service no longer exists, so as it is I have no spare key while it is a legitimate purchase?

I tried to find someone at MS to provide me with a new key - it's a legitimate purchase, fee, directly from a web site of MS, but so far no one has been willing to help. Anyone know who I can contact to get this resolved please?

Thanks in advance

See also http://social.answers.microsoft.com/Forums/en-US/vistainstall/thread/4a3f9c0d-a10e-497b-a1b1-c3fd10896274/

Tim

It was closed in August 2009.

Notifications were sent to retrieve information at this location before it closes for good.

http://msmvps.com/blogs/SteveB/archive/2008/12/10/Microsoft-s-digital-locker-is-going-away.aspx

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

You might try Windows Marketplace FAQ:

http://www.windowsmarketplace.com/

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

http://store.Microsoft.com/help/contact-us

The contact information for Microsoft Store.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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