How can I get Adobe Digital Editions to work on my Macbook Pro?

ADE worked well on my old Macbook to download books from Overdrive.  Bought nine Macbook Pro, ADE load down, and can not use it.  When it opened, you receive the following message:

Error message: error getting license. License Server Communication problem.

> Problem:

> E_ACT_NOT_READY


I tried the command + shift + D, and it does not have a window to remove so I can reauthorize.  What can I do else?

Hi Annie,.

I would recommend that you manually delete the activation file as it appears that ADE is stuck in a bad state. Please follow these instructions:

  1. In the Finder, locate the 'Go' option in the menu bar and click on "Go to folder" and type the following command in:
  2. ~/Library/application support/Adobe/Digital Editions.
  3. Delete the activation.dat file in the "Digital Editions" folder.
  4. ADE to restart and it should be disabled at this stage. You should be good to reconnect.

Tags: Adobe

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