How can I get help outlook express? When I send a mail, I get an error message indicating the e-mail was sent not.

Had problems with Outlook Express.  When I send a mail, I get an error message indicating the e-mail was sent not.  The e-mail has been sent, but it never leaves the output area.  I have to go and delete the e-mail.  Then I don't have a folder of e-mails, except in my deleted file.
Any help would be appreciated.

You have apparent dbx file corruption.

Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

After you're done, followed by compacting your folders manually while working * off * and do it often.

Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

General precautions for Outlook Express:

Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

Information on the maximum size of the .dbx files that are used by Outlook Express:
http://support.Microsoft.com/?kbid=903095

Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
http://www.oehelp.com/OETips.aspx#3

Why you don't need your anti-virus to scan your email
http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

Compact often as specified above.

And backup often.

Outlook Express Quick Backup (OEQB Freeware)
http://www.oehelp.com/OEBackup/default.aspx

Tags: Windows

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