How can I get my Canoscan n670u scanner to work with Windows 8?


I've upgraded from Vista to Windows 8 and was happy to see Win8 instantly detected my trusty Canoscan n670u scanner and recognized as a connected device. It is, therefore, correctly identified, in Device Manager, I tested the scanner via Device Manager and diagnostics is well spent - it buzzed away, and the screen displays a message about successful test. Large.

However, when I use the Wizard Windows Fax Scan & and click new scan, I get the message no detected scan.


I tried to acquire an image using Onenote. The scanner passed through calibration, apparently successfully, then as he was about to start scanning, came to a stop with an error message.

Help! It's a good piece of hardware. What I don't really understand not is Win8 apparently automatically detected and installed the drivers for it, but will not let me scan anything. ???

Any suggestions?



He fixed the this morning.

I have downloaded the Vista version of the "Canoscan Toolbox" software on the Canon's Support site (, installed and run the Compatibility Wizard. Success!

Scanner works fine, although the software seems to forget default each I close.

I don't care.

Thanks for your reply though - if someone else asks that you can point their to this!

Tags: Windows

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