How can I get my computer to recognize my new camera?

I just bought a new elph of Canon 100 - I loaded the software but my computer does not recognize the camera being hooked up to it - know not why this is happening - in the past I have installed other cameras without this problem - I used the disk to download the software and it says succesful - but when I open the program, he said won't connect - check the conection to camera

Wednesday, May 30, 2012 20:24:24 + 0000, R.C. 8901 wrote:

I just bought a new elph of Canon 100 - I loaded the software but my computer does not recognize the camera being hooked up to it - know not why this is happening - in the past I have installed other cameras without this problem - I used the disk to download the software and it says succesful - but when I open the program, he said won't connect - check the conection to camera

You have installed the correct driver for your camera and your version
Windows?

And by the way, you need to connect your camera directly. Buy a
card reader for the type of flash card your camera uses (they are very
inexpensive), put the flash card and plug it into a USB port.

Personally, I prefer to do it this way. It is easier and does not use
the camera battery. I have both these card readers - one I keep on
my desk, close my desktop computer and another that I keep in my
Bag for laptop to use when traveling.

Ken Blake, Microsoft MVP

Tags: Windows

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