How can I get read of qto8?
A hijacked by a malicious software program. Whenever I start firefox it goes to the page qto8.com instead of my home page. I went to tools/options/reset my home page and nothing. I removed the search box by clicking on manage search engines. I went to the control panel and it does not appear there, and it does not appear when I search for it as a file. I tried to create several different restore points and nothing.
You have verified that many logical things, and I'm going to suggest three others:
(1) shortcut
Right click on the shortcut that allows you to start Firefox, go to the shortcut tab and check the line target to ensure that the URL has not been added here.
(2) extension
Add-ons - extensions in particular, substitute your own settings. Disable all extensions essential or unknown here:
Firefox orange (or the Tools menu) button > addons > Extensions category
Typically, a link will appear above at least an extension disabled to restart Firefox. You can complete your work on the tab and click one of the links in the last step.
(3) user.js
External software can create a user.js file that replaces your preferences on startup. This article describes how to track down and remove it: How to fix preferences that will not save.
A little luck?
Tags: Firefox
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