How can I get rid of a small white rectangle that stays on my screen and it also does not allow me to turn off my computer?
How can I get rid of a small white rectangle that stays on my screen and it also does not allow me to turn off my computer?
Hello
1. Since when are you facing this problem?
2. have there recent changes or updates made on your computer?
3. do you get an error message?
4. what happens when you try to shut down the computer?
5. What is the small white rectangle you speak?
Method 1:
Step 1:
Try restarting your computer in safe mode and check if the problem persists.
If it works fine in safe mode try performing a clean boot in order to find the cause root.
Step 2:
See the article below for instructions on how to start your computer in a clean boot state.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.
Method 2:
Try to run Microsoft Safety Scanner for any malware or spyware infection and check if it helps.
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Tags: Windows
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