How can I get rid of a virus if I can't download or remove anything?

Similar Questions

• I have firefox updatedn and he put a toolbar on my start page yahoo, how do I get rid of him. I don't see anywhere to remove or uninstall the yahoo toolbar

  I was in firefox do something and I received a message stating that I had to update firefox to 28 so l clicked and installed. Well he has also installed a boring freaking of toolbar yahoo that I can't remove. It isn't in my installed programs so I can't remove it from there. I tried right click on an empty space in the toolbar to see if I could get rid of him it and I can't. can someone tell me how to get rid of it. or tell me how to go back to my old version for firefox if that will get rid of him. otherwise I just maybe uninstalled firefox, then reinstall

  Hello, please go to firefox > addons > extensions and remove any suspicious entries (toolbars, the things that you have not installed intentionally, I don't know what purpose they serve, etc.).
  
  also go to Control Panel / programs and remove all toolbars or potentially unwanted software from there.
  
  Finally, run a full scan of your system with security tools like the free version of malwarebytes & adwcleaner.

  Remove a toolbar that has supported your Firefox or the homepage search

• How can I get rid of the virus?

  I have a virus of this address:[email protected]
  and the total number of messages is huge. I've moved to the trash directly, but how do I get rid of this?
  I checked all the files using Norton. (Tools/export-import EML) but what do I do to solve this problem.
  Thank you

  http://en.Wikipedia.org/wiki/backscatter _ (email)

  You can probably create a filter up to the stop.
  http://KB.mozillazine.org/filters _ (Thunderbird)

• How can I get rid of a virus

  I accidentally downloaded a virus. My device is frozen, cannot access the internet. The virus requires the payment of $500 to unlock the screen. How can I get rid of the virus

  There are ideas and additional links within this Council; However

  some of the problems with a 'ransomware' scam can translate by allowing a

  real attack once you leave in your phone. Otherwise, it's a bluff.

  Phony 'technical support' / 'ransomware' popups and web pages

  Most of the items I found in the deal with OS X and a few mention iOS.

  There is an article on how to deal with the issues of adware in Safari, which

  are based on the ability to boot the device with the browser, in order to

  do not keep the same web address, then you can disable the source.

  • Stop the pop-up ads and advertising on Safari - Apple Support

  The notice of an attack is usually a bluff, iOS and OS X; When you act on

  the element as they suggest, to call a phone number or click a button to allow

  In addition to access, the issue intensifies; the attacker gets access to the

  device and to any payment method available for their "healing" to the attack.

  The scam is to get people to think that the answer is the warning, but it's

  fake; acting so on him with faith is the quicksand.

  Maybe you can start the machine with the browser disabled (or extensions turned off)

  to see if you can follow through with the ideas presented in above links.

  These ideas helped others in the past, and avoidance is the best remedy.

  Good luck in this case!

• How can I get rid of a virus in quarantine and my computer?

  Original title: virus

  How can I get rid of a virus in quarantine and my computer?

  Hello

  You should check with the manufacturer of your antivirus program support, their online
  documentation and help and ask in their forums (if any).

  ---------------------------------------------------------------------------------------------------------------------

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
  MALWARE IS STILL PRESENT).

  You can try a repair install or an upgrade in Place.

  You can use another DVD that aren't copy protected but you you need to own
  Product key. It must be the same version 32 or 64 BIT Vista OEM. Also the system
  machine to usually sell the cheap disk since you already own Windows. Don't forget to make a
  good backup or 3 (security in redundancy).

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  =======================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  Microsoft support - Virus and Security Solution Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Cannot access Internet and all programs on the start menu. How to get rid of a virus on windows xp

  I was recently given a hand computer (compaq I tthink) so I'm not clear about all the fancy stuff to the extent of the ect CPU... but I know it has windows xp pro. in any case, a friend used my computer and for some reason any felt the need to download a program called 7-zip. Now, my computer is screwed... In the start menu > all programs, everything has disappeared! And I can access the system restore in normal boot and safe mode, but the window remains empty, we never really gave me the opportunity to use it. Oh and I can't get online in normal or safe boot mod either, what can I do?

  Original title: how to get rid of a virus on windows xp proremove a virus from windows xp pro

  Hello

  1. Why do you think that the computer is infected with the virus? See you pop - unwanted ups or odd behavior of all programs?

  2 have you made any changes to the computer before the show?

  3. did you run any online scanners to remove infections?

  4. What is the antivirus installed on the computer program?

  Method 1: Run a scan antivirus on your computer.

  www.Microsoft.com/Security/Scanner

  Note: If infections are detected during the scan, there is a risk of data loss because infected files will be deleted.

  Method 2: Safe mode with networking

   

  Step 1: Check if you can browse the Internet with success in Mode safe mode with networking.

  Networking Mode safe mode starts Windows in mode safe mode and includes the network drivers and services needed to access the Internet or other computers on your network.

  A description of the options to start in Windows XP Mode

   

  Step 2: Put the computer in a State of boot is a way to know which application is causing this problem.

  To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

  Step 1: Follow the steps in the link below to do the same thing:

  How to configure Windows XP to start in a "clean boot" State

  Note: After troubleshooting, be sure to set the computer to start as usual as shown here:

  Step 2: To configure Windows to use a Normal startup state

  After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.

  1. Click Start and then click Run.
  2. Type msconfig and click OK. The System Configuration Utility dialog box appears.
  3. Click the general tab, click Normal Startup - load all services and device drivers and then click OK.
  4. When you are prompted, click on restart to restart the computer.

  Method 3:

  Create a new user account and verify if you are able to access the program in the start menu.

  Try to connect with a different user has administrator rights account and then create a new user account.

  For more information, see these links:

  How to create and configure user accounts in Windows XP

  How to copy data from a corrupted to a new profile in Windows XP user profile

  I hope this helps.

• How to get rid of the virus of the win32/Sirefef.AH

  How can I get rid of the virus win32/Sirefef.AH?

  See...

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/keep-getting-virus-Trojen-Win32-sirefefah/3b0081c8-5342-4683-B434-e1a42f3cda10#last

  Tricky

• What kind of virus won't prevent you to connect to the internet and how do I get rid of him?

  Having been on my computer for hours very well, I left to pick up my girls from school, and my window was open to yahoo.  When I came back, the computer was off.  I tried to turn it back on and it wouldn't do anything.  the fire came, but it never came.  After you play with it for a bit, I finally managed to do turn it on, but it does nothing else.  I can't get into all programs and I can't connect to the internet.  After a few fault-finding with cox for more than an hour, they determined that I have a virus.  What kind of virus can put your computer completely out of use and how do I get rid of him?

  Hello

  stops a lot of malware connect to the net

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You should also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  make it work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

• Can what tools I use to get rid of a virus?

  Original title: need a simple answer of Windows professionals only... So please help! Its driving me crazy!

  Hi there, if you are a Geek of MS Tec, I hope I get this response has you :) cos I look on the net and if you don't find an answer. My Question is... I also like to know what tools do a computer expertise use too find and get rid of the virus? Thank you. Dion ;)

  Hello

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  New Vista and Windows 7 version
  http://OneCare.live.com/site/en-us/Center/whatsnew.htm

  Original version
  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Used the recovery partition to get rid of a virus. Can I upgrade to windows 10 now or do I have to install all the updates first?

  Used the recovery partition (windows 7) to get rid of a virus. Can I update immediately for windows 10 or do I install all the updates of Windows 7 first of all?

  You can update immediately:

  • How to download official Windows 10 ISO files
  • How to: upgrade previous versions of Windows using the file ISO for Windows 10

  Check that Windows 7 is active.

• How to get rid of the virus of the moneyak of the fbi?

  How to get rid of the virus of the moneyak of the fbi?

  How to get rid of the virus of the moneyak of the fbi?

  http://www.bleepingcomputer.com/virus-removal/remove-FBI-monkeypak-Ransomware

• Can someone help me get rid of a virus that has COMPLETELY disabled on my pc which is running xp.

  OK so I started my pc which is running xp, everything was normal until my desktop picture turned blue.  Then a program called MS Removal tool began to run a program by saying that it was scanned, I closed this program and I discovered that I couldn't open some programs to try to get rid of this virus as the Task Manager, avg antivirus, malware antibytes, I can't even access on my pc or files on my pc programs some of them will not even open.  Any help please.

  Restart your PC and press F8 key several times and chose the mode safe mode with networking.

  From there try to connect on:

  http://OneCare.live.com/site/en-us/default.htm

  And run full scan of the system.

  If still the same problem, then contact Support for Microsoft Security:

  https://consumersecuritysupport.Microsoft.com/default.aspx?ProductKey=pcsafetymalware&FAQ=1&task=Diagnostics&St=1&wfxredirect=1

• Hi, I have D/L'd 23 FF but inadvertently, THAT D/L from had a 3rd party, dalesearch FF I stripped took over them and run my malware how do I get rid of him. Thank you

  I downloaded 23 FF but inadvertently to a 3rd party, FF has been adopted by the so-called Dalesearch, which apparently is malware, I stripped out FF23 ran my anti malware program and re downloaded FF23 from the Mozilla site, everything works now, but Dalesearch is always in my search engine, but not active. I can crush it and everything is ok. Can someone tell me how to completely get rid of this because it is a bit worrying. I can find my way around a computer but I'm not a expert please not complicated answers.
  Thanks a lot Pete30

  Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.

  You can try these free programs to search for malicious software that work with your existing anti-virus software:

  • Microsoft safety scanner
  • MalwareBytes' Anti-Malware
  • TDSSKiller - AntiRootkit utility
  • Hitman Pro
  • ESET Online Scanner

  Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP, if you do not already have one.

  More information can be found in the article troubleshooting Firefox problems caused by malware .

  You can also see the...

  • Disable or remove modules
  • Remove a toolbar that has supported your Firefox or the homepage search

  Always download Firefox from mozilla.org

• get rid of the virus of the .emix

  How can I get rid of the virus on an IMac w/El Capitan, 1 TB HD .emix internal?

  Why you think you have this virus?

• I ran several analyzers antivirus from AVG to ODILE and none of them does not seem to get rid of this virus (Exploit: win32 / pdfjsc.dr)

  I ran several analyzers antivirus from AVG to ODILE and none of them does not seem to get rid of this virus (Exploit: win32 / pdfjsc.dr)

  Any suggestions apart from simply all formatting?

  Hello

  Exploit: Win32 / Pdfjsc.Dr
  http://www.Microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=exploit%3aWin32%2fPdfjsc.Dr

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  RUN - type in the box-

  sfc/scannow

  Then run checkdisk (chkdsk).

  RUN - type in the box-

  Chkdsk /f /r

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  Microsoft support - Virus and Security Solution Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">