How can I get Service Packs, 2 or 3, for XP Pro, if automatic updates does not work?

I have an Office I just bought 2nd hand for my son who is in grade school, but when I put the automatic updates to run that nothing comes however. Then I tried to install Norton Internet Security and I got an Error Message which said Norton was not able to complete the instalation like Service Pack 2 was not available, so I tried to locate a download of Service Packs 2 and 3 without success, can anyone help me please. As my son is a little off color on the PC does not.

Say8tan.

I agree with PA bear "you can't trust the security of ANY computer used until you've formatted the hard drive & then made a clean installation of Windows.  "

But if you do not want or you cannot perform a clean install and are willing to take the risk of infecting other computers on the home network, read on:-

To determine which service pack is currently installed on your computer, follow these steps:

  1. Click Startand then click run.
  2. Copy and paste, or type the following command, and then click OK:

winver

A dialog box displays the version of Windows and the service pack that is currently installed on your computer.

See also: http://support.microsoft.com/kb/2497281
You may be unable to access the site Web Windows Update in Windows XP, Windows 2000 or Windows Server 2003

If you haven't already done so, you will need to install the SP2 and SP3 (SP1 note no longer exists).

How to obtain the latest Windows XP service pack
http://support.Microsoft.com/kb/322389

SP2 - http://www.microsoft.com/en-us/download/details.aspx?id=28
(for single PCs too)

For Windows XP Service Pack 2 installation procedure
http://support.Microsoft.com/kb/875364

Steps to take before you install Windows XP Service Pack 3
http://support.Microsoft.com/kb/950717

It is stated in "How to obtain the latest service pack XP" is.

If you have problems obtaining the service pack from Windows Update, you can download the package of standalone update from the Download Center. This page will say that this installation package is intended for it professionals and developers. However, you can download this file safely. The following file is available for download from the Microsoft Download Center:

Download the Windows XP Service Pack 3 package now

Tags: Windows

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