How can I get the computer to stop unless turned off when stopping and restarting will not work?

I now have to turn off the power switch of the computer to shut it down, and it does not restart at the request.

Turn of the automatic restart in case of error and then report the error message you get on the blue screen.

http://support.Microsoft.com/kb/320299

And download BlueScreenView http://www.nirsoft.net/utils/blue_screen_view.html
Unzip the file and run it.

See SpiritX responses in this thread: http://answers.microsoft.com/en-us/windows/forum/windows_xp-system/how-to-analyze-a-crash-dump-to-determine-root/ef9b9570-c852-e011-8dfc-68b599b31bf5?msgId=eba60431-c952-e011-8dfc-68b599b31bf5

You can also copy/paste the content of the most recent minidump in an answer here.

Tags: Windows

Similar Questions

Maybe you are looking for