How can I let Adobe know I only have 1 computer with the program and have not exceeded my license?

I had to replace my laptop computer and charged with 12 elements Adobe on my new laptop computer.  When I enter my valid serial number for adobe, it indicates that I have exceeded the number of permitted uses.  I had a breakdown of computer on me a couple of times and of the charge on the same computer, then I finally replaced it with my new laptop.  I loaded it on a single computer only, and need to know how to contact Adobe to get this resolved.

L. Ball

The problem isn't the only computer, the problem is that you need to reinstall without first turning off

Serial number and activation support (no-Cloud) https://forums.adobe.com/thread/2041990 to adjust the number of activations

Tags: Adobe

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