How can I open program. computer tells me there is a virus but I know that the provider is trustworthy and is a professional body.

How can I open a program from the internet.  computer says program is deleted because there is a virus.  I know that the provider is trustwortthy and is a professional company.  I went in tools bar stamped confidentiality and unlocked the company cookies, but Istill does not open.

Thank you

Celia

Hi Celia,
Your computer is probably infected by a virus. Try following the steps in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guide
It contains instructions which will remove most malware infections. If you have any questions, just ask me. I hope this helps you.
Brian

Tags: Windows

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