How can I recover data from a disk that does not open?

It is connected to a USB port, it is turned on, indicated on the workstation dialog box and the wizard says that it works correctly, but no data can be retrieved. It is a 500 GB NOONTEC external drive.

Hi Joe Barna,

If please see this thread and follow the troubleshooting steps listed by Syed N.

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/Windows-7-says-my-external-hard-drive-is-empty-but/b756d646-936a-E011-8dfc-68b599b31bf5?msgId=68f65ecd-096b-E011-8dfc-68b599b31bf5

As long as these files are not damaged or infected by a virus or malware, there was no damage on the new computer. I think that the files could just be hidden or something like that. Just reply with the results of the steps listed above.

I hope this helps.

Tags: Windows

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