How can I recover my old account with a new?

Hi, my hotmail account, it has been hacked, I can't have access to my adobe account more.

How can I access my old account with a new Adobe ID?

I already subscribe to creative cloud and I can't access my account and upgrade my products.

What can I do?

Thank you

Hi Guillermo Castellanos,

Please see the knowledge base article: http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html.

Kind regards

Romit Sinha

Tags: Adobe

Similar Questions

  • How can I recover my old account?

    Ive tried to access an old account of mine Skype. I haven't used in years, but it is important for me to get on it because I need to communicate with a friend to an important problem and I don't have their email or Skype name. the thing is my old password does not work and the old email address for the account has been deleted long ago. How can I do to reset my password, I had never bought Skype credit with this account also. Is there a way I can reset the password?

    If you no longer have the email you used to create the account and that you never paid for any purchase with that account, you're out of luck.

    For security reasons, the only way to recover a lost password is to the email address registered with Skype from the individual, or purchase history details.



    Please note: I do not answer requests for help via private Message.

  • How can I sync my old computer with my new?

    I have a new computer with the latest firefox browser. Also, my old computer has the latest firefox browser. and I need to synchronize the firefox browser to the latest browser from my old computer. I have implemented the process of synchronization on both old and new browsers. When I try to run the sync on both computers, nothing happens. I need the instructions step by step on how to get everything from old favorites, passwords, history, tabs, add ons, etc to the new computer.

    Thanks, Jennheather

    1. Sync does not transfer the computer to another.
    2. A synchronization server is where are stored the data synchronization - this is the "hub". Data flow 'to' and 'from' the synchronization server.
    3. Best to have the old computer synced to the synchronization server first and then login / connect the new computer for synchronization, at least a few hours later if you have a newly created sync account or have a lot of data stored in Firefox. Thousands of bookmarks.
    4. At this time it is better not to have a mobile device using Firefox for Android connected to Sync then 'add a new device' to an existing synchronization account.

    May be easier to simply transfer your profile from the old computer to the new computer via a USB Flash key with the help of Sync, especially if you are new to using Sync.
    https://support.Mozilla.org/en-us/KB/recovering-important-data-from-an-old-profile
    IMO, as long as you do not leave a real old operating system to a real new (such as going from WinXP to 8.1 of Windows or Windows 10) it should be safe to copy all the content of the profile folder and replace existing files that are in the profile that is already on the new computer.

  • How can I replace my old ID with a new one.

    Yesterday I did and upgrade to 9.2 when finished my old ID pop up with my old email address, try to change but cannot do, how can I replace it with the new.  Sorry I don't have and Ipad 3gen.

    You will need to disconnect from the former Apple ID and then sign in with a new one.

  • How can I delete an old account?

    How can I delete an old account?

    This article should help you ve-or-delete-apple-id-3463233/ http://www.macworld.co.uk/how-to/apple/how-change-apple-id-how-create-reset-remo

  • How can I recover the old e-mail. My system has been redone?

    My system went down and had to be redone.  How can I recover my old email?

    I you were using OE in XP, then use the search or characteristic excerpt from disc DBXpress (www.oehelp.com/DBXpress/).  See also www.oehelp.com/OETips.aspx#4 also check to see if they have made a backup before "remake" your system.

    If you do not use OE, then see the answer of Bruce.

    Steve

  • I forgot my password for windows 7 for my laptop and a reset disk has not been created. How can I recover the password or create a new one? and I have a dell desktop inspiron one 19

    I forgot my password for windows 7 for my laptop and a reset disk has not been created. How can I recover the password or create a new one? and I have a dell inspiron one 19 desktop... your help will be very appreciated thanks in advance!

    Here are the usual methods to solve this problem:

    • Restart the computer with your Windows repair CD, then use system restore to set Windows in a few days (only works if you have recently changed the password).
    • Logging in as a different admin account and then reset the password for your existing account (works only if create you an alternative admin account).
    • Log in as administrator mode without failure, then reset the password for your existing account (works only if you have activated the account administrator and know its password).
    • Insert your flash drive USB with the password key file (only works if you have created such a keyfile).
    • Check your paper files (works only if you threw down the password somewhere)

    If none of these standard precautions work for you, then the remedy will be painful. Post again if this is the case.

  • How can I transfer my old PC to my new PC CS5?

    How can I transfer my old PC to my new PC CS5?

    As directed by your question, I understand that you want to install the Adobe CS5 software on another computer and want to uninstall your 1st computer.

    first of all, I would recommend to disable the software to your computer 1, to disable the launch as any product in the suite: photoshop, illiustrator and go to the Help menu, then select Disable to disable the software in order to disable the software, you must be connected to the internet. (this process is for users of singel user licenses)

    After disabling the software install the software on your count another one with the serial number to activate the software, you need to be connected to the internet.

    Kind regards

    Jousset derfoufi

  • How can I recover my old favorites list after restoring my computer?

    I have a netbook Dell Wireless.  I had a problem of malworm and had to restore my computer to an earlier date.  Everything worked, however, my list of favorites is no longer there (it was very long and very valuable for me).  How can I recover my favorites who have been there?  I was told that I do not lose anything when I had to restore.  Help!

    Sometimes, a new folder is created when the registry is restored and the new folder is empty.

    Therefore, perhaps original folder still on the drive in which case you can copy its contents and paste them into the new Favorites folder is empty...

    would it be possible that the old folder with your Favorites is next to the new empty folder.

    try to do a "search" for "Favorites".

  • How can I delete a local account with the same name as the account online?

    I used my PC for a long time now using my account online, but has recently created a local account too. The original online account created a local folder with the name XXX_000 in the USERS folder.  Without thinking, I created a local account with the same account name name! (XXX_000). I realized my mistake, but I don't know how to remove the local account without removing all of the files for the account online! How can I remove the local account without affecting online account files?

    Do not try to remove the account from the folder.  To do inside the PC settings app and it should be good.

  • How can I recover my old data settings document files firefox bookmarks and favorites of ie8.

    I need to reinstall windows xp sp2 I turned off my pc by updating the os now I ask a question after the reinstallation of the sp2 would be it possible to recover my old data settings firefox favorites bookmarks of ie8 and norton antivirus 360 documents.

    You might see if this folder is located on your computer.  Depending on how you installed Windows, it could be an old version of some files in pre-installation.

    C:\Windows.Old\

    But beyond that, there's no other place I could think that perhaps it would be after a reinstallation.

    Shameless plug for the new version:
    If you used Windows 8, all of your documents, files, Favorites, bookmarks are saved on your Microsoft Account so that you can use them even if you get a new computer (or reinstall an old one).

  • How can I recover my old firefox after I replaced it, it told me a new will not work?

    I was on my AOL Homepage and was encouraged to be upgraded for increased security. Everything went well, but when I tried to open Firefox, I learned it wouldn't work. Usually, with this older system, I am notified when an upgrade will not work. I would have never taken the lead and replaced my old if I knew. Is it possible to recover my old Firefox?

    There are apps that I have on this old system that does not work on newer systems. (I have an Airbook updated but I like the big screen for some things). I found this on Google:
    https://support.Mozilla.org/questions/970943
    Mozilla
    September 11, 2013 - where can I find older versions of Firefox, which runs on OSX 10.5? ... because Firefox 16 is the latest version of Firefox that works with Mac...
    and downloaded Firefox 16 of their link. It seems to work. For security reasons, I use my Airbook for bill payment, etc.
    Thanks for your comments. Thank you very much for the quick responses.

  • How can I recover my old files?

    If my profile has a virus and I deleted it, but before I did I chose to save the files to a different profile. When I went to click on it, the folder was empty, but he says that the folder had files it contains. When I'm on the new profile and tried to copy that I couldn't. Does anyone know how I can get ALL my old files (photos, music, documents, Favorites, passwords, etc.)? Or at least some of them? Help, please!

    Hi samanthaswigert,


    Method 1:
    run the fixit available in the links below and check if that makes a difference-Worth to try
    Diagnose and repair Windows files and folders problems automatically

    Note: FixIt would attempt to recover bad sectors on the hard disk, in the course of this process there are chances of DATA loss from that particular area.

    Method 2: Start the computer in safe mode and then try to access the Folder. To do this, follow the steps below:

    Access Advanced Startup menu options by turning on your computer and pressing the button F8 continuously until Windows starts. In the advanced startup options select Safe Mode


    Startup options (including safe mode)
    http://Windows.Microsoft.com/en-us/Windows-Vista/advanced-startup-options-including-safe-mode

    Method 3: Run an online scan to remove any threat remains on the computer.

    http://OneCare.live.com/site/en-us/Center/cleanup.htm

  • How can I recover my old email after you have reinstalled Windows 7?

    Under the direction of the MS Support, in order to solve a problem, I had to reinstall Windows 7. After installation, all my old email was absent. Support MS staff member told me that he was not trained to retrieve my email and sent me a link to try it on my own. I failed miserably. I managed to get a few email (Comcast) but only from the date of the re - install and none of my old stuff. In fact I managed to do it in triplicate. As you can see I'm not a computer person. Can someone help me? I need step by step instructions.

    Thank you

    Bill

    Please see the next post to see if can help recover your e-mail:

    How to recover Documents, music, and e-mail after the upgrade
  • How can I disconnect my Skype account with my microsoft account?

    Hi, I recently bought windows 8 and I accidentally merged the bad Skype account with my microsoft account. is there a way I can undo the merger it or if anyone at microsoft?

    Hello Sean,.

    Please follow this link below that describes how unlink my Skype account with my Microsoft account:

    https://support.Skype.com/en/FAQ/FA12211/how-do-i-unlink-my-Skype-account-from-my-Microsoft-or-Facebook-accounts

    Hope this information helps.

Maybe you are looking for