How can I recover my old account with a new?

Hi, my hotmail account, it has been hacked, I can't have access to my adobe account more.

How can I access my old account with a new Adobe ID?

I already subscribe to creative cloud and I can't access my account and upgrade my products.

What can I do?

Thank you

Hi Guillermo Castellanos,

Please see the knowledge base article:

Kind regards

Romit Sinha

Tags: Adobe

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