How can I reinstall the CS5 download?

I want to stop my subscription program since I am now retired, but still be able to use my software for personal use from time to time. My last box software was CS5 Design Premium (which I threw away) so I downloaded it. When I try to install it, I get a message that the disc is damaged and I should eject it. I trashed everything and downloaded again with the same results. Any ideas?

When you ask a question you will need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows and EXACTLY what version of the operating system?

Recent Mac AND Windows operating systems have been known to cause problems "weird."

Using a full account of computer administrator with read/write permission?

IF El Capitan Mac read below

CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

-which means you are trying to use CS6 and earlier at YOUR risk of having problems

-You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

-Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help

Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

-also a TEMPORARY security change https://forums.adobe.com/thread/2039319

-http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

-the guardian https://support.apple.com/en-au/HT202491

IF Windows 10 read below

Cloud & Win10 https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html

-In addition, only CURRENT products will be tested and updated for compatibility with Windows 10

- so if you have an older program, update you to Windows 10 at YOUR risk of problems

-You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

-http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0 - a.html

- or run as Administrator http://forums.adobe.com/thread/969395 to assign FULL permissions can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)

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