How can I reinstall windows 7 preinstalled on HP Pavilion g6

One of my friends has a HP Pavilion g6 notbook PC that is hopelessly stuck in a loop of "press the ESC key for startup menu '.  None of the suggested fixes worked and I can't access the operating system. I want to reload Windows 7 Home Premium and should be able to do with the information on the sticker at the rear of the unit. I have the product ID and serial number. What should I do next?

You can download the ISO on another machine & burn it to a DVD. I just wanted to say the version that you download to install must be the same as the one you have a license to activate. For example, your license key is for Windows 7 Home Premium, so you couldn't install & activate Windows 7 Professional with the key.

BTW - it sounds eerily like the hard drive is bad. If the dvd of Windows is unable to find a hard drive or installation fails with the error, you will probably need to replace it.

Tags: Notebooks

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