How can I remove chum research Malware from my mac Air

I've been infected by malware - research of Chum. How can I delete?

You may have installed ad-injecting malicious software ("adware").

Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

Save all data first.

Some of the most common types of adware can be removed by following the instructions from Apple. But before you follow these instructions, you can try an automatic removal.

If you are not already running the latest version of Mac OS X ("El Capitan"), update or upgrade in the App Store you could adware to automatically remove. If you are already using the latest version of El Capitan, you can still download the current update of the Apple Support downloads page and run it. Still, some types of malware will be deleted, not all. There is no such thing as the automatic removal of all possible malware, either by OS X third party software. That's why you can't rely on software to protect you.

If the malware is deleted in your case, you will still need to make changes to the way you use your computer to protect you from new attacks. Ask if you need advice.

If the malware is not automatically deleted, and you cannot remove yourself by following the instructions from Apple, see below.

This simple procedure to detect any type of adware that I know. Disabling is a procedure distinct and better still.

Some legitimate software is funded by advertising and may display advertisements in its own windows or in a web browser while it is running. It's not malware and it may not appear. In addition, some Web sites display advertising intrusive popup that can be confused with adware.

If none of your web browsers work well enough to carry out these instructions, restart the computer in safe mode. Allows to temporarily disable the malware.

Step 1

Please triple - click on the line below on this page to select it, and then copy the text to the Clipboard by pressing Control-C key combination:

~/Library/LaunchAgents

In the Finder, select

Go ▹ go to the folder...

from the menu bar and paste it into the box that opens by pressing command + v press return. Open a folder named "LaunchAgents", or you will get a notice stating that the file cannot be found. If the file is not found, proceed to the next step.

If the folder opens, press the combination of keys command-2 to select the display of the list, if it is not already selected. Please don't skip this step.

There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. If necessary, enlarge the window so that all the content show.

Follow the instructions in this support article under the heading "take a screenshot of a window." An image file with a name starting in 'Screenshot' should be saved to the desktop. Open the capture screen and make sure it is readable. If this isn't the case, capture a small part of the screen indicating that what needs to be shown.

Start a reply to this message. Drag the image file in the editing window downloading. Alternatively, you can include text in the response.

Leave the case open for now.

Step 2

Do as in step 1 with this line:

/Library/LaunchAgents

The record which can open up will have the same name but is not the same as in step 1. In this step, the folder does not exist.

Step 3

Repeat with this line:

/Library/LaunchDaemons

This time the file will be called "LaunchDaemons."

Step 4

Open Safari preferences window and select the tab 'Extensions'. If the extensions are listed, post a screenshot. If there are no extensions, or if you cannot launch Safari, skip this step.

Step 5

If you use Firefox or Chrome browser, open the list of extensions and do as in step 4.

Tags: Notebooks

Similar Questions

  • How can I remove chum research Malware on my Mac

    How can I remove chum research Malware on my Mac

    You may have installed one or more variants of the malware "VSearch' ad-injection. Please back up all data, and then take the steps below to disable it.

    Do not use any type of product, "anti-virus" or "anti-malware" on a Mac. It is never necessary for her, and relying on it for protection makes you more vulnerable to attacks, not less.

    Malware is constantly evolving to work around defenses against it. This procedure works now, I know. It will not work in the future. Anyone finding this comment a couple of days or more after it was published should look for a more recent discussion, or start a new one.

    VSearch malware tries to hide by varying names of the files it installs. To remove it, you must first identify the naming model.

    1 triple - click on the line below on this page to select, then copy the text to the Clipboard by pressing Control-C key combination:

    /Library/LaunchDaemons

    In the Finder, select

    Go ▹ go to the folder...

    from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

    A folder named "LaunchDaemons" can open. If this is the case, press the combination of keys command-2 to select the display of the list, if it is not already selected.

    There should be a column in the update Finder window. Click this title two times to sort the content by date with the most recent at the top. Please don't skip this step. The files that belong to an instance of VSearch will have the same date of change within about a minute, so they will be grouped together when you sort the folder this way, which makes them easy to identify.

    Search in the folder with the name of all these forms:

    com.something.daemon.plist

    com.something.Helper.plist

    com.something .net - preferences.plist

    Here, something is a string, which may be different in each instance of VSearch random meaningless. So far it has always been an alphanumeric string without punctuation signs, such as "disbalance" or "thunderbearer."

    You may have more than one copy of the malware, with different values of something.

    There may be one or more files with the name of this form:

    com.somethingelseUpd.plist

    where George can be an empty string of sense that something different. Yet once, there may be more than one file of this type, with different values of Gisele.

    Here is a typical example of an infection VSearch:

    com.disbalance .net - preferences.plist

    com.thunderbearerUpd.plist

    You will have files with similar names, but probably not identical to these.

    If you feel confident that you have identified the files above, drag only the files - nothing - to the trash. You may be prompted for administrator login password. Close the Finder window.

    2. open this folder as in step 1:

    /Library/LaunchAgents

    Move to the trash all the files with the name of the form

    com.something.agent.plist

    where something is one of the strings that you found in step 1. There may be not all of these files.

    3. If you have whatever it is moved to the trash in step 1 and step 2, restart the computer and empty the trash.

    Do not remove the folder 'LaunchAgents' or "LaunchDaemons", or anything else inside of one or the other, unless you know you have another type of unwanted software and more VSearch. Records are a normal part of Mac OS X. The terms "agent" and "demon" is a reference to a program that starts automatically. This is not inherently bad, but the mechanism is sometimes exploited by hackers for malicious software.

    4 reset the home page in each of your browsers, if it has been modified. In Safari, first load the desired home page, then select

    ▹ Safari preferences... ▹ General

    and click on

    Set on the current Page

    The malware is now permanently inactivated, as long as you reinstall it never. A few small files will be left behind, but they have no effect, and trying to find all them is more trouble that it's worth.

    5. If you do not find the files or you are not sure about the identification, after what you have found.

    If in doubt, or if you have no backups, change nothing at all.

    6. the penalty may have started when you have downloaded and run an application called 'MPlayerX' or "PDF Pronto." If there is an element with a name in the Applications folder, delete it.

    This Trojan horse is often found on the illegal Web sites that traffic in content such as movies pirated. If you, or anyone else who uses the computer, visit these Web sites and follow the instructions to install the software, you can expect more of the same and worse, to follow. Never install software that you downloaded from a bittorrent, or which has been downloaded by someone else from an unknown source.

    In the aspect of security & confidentiality of system preferences, select the general tab. The marked anywhere radio button should not be selected. If this is the case, click the lock icon to unlock the settings, and then select an other keys. After that, do not ignore a warning that you are about to run or install an application from an unknown Director.

    Then, still in system preferences, open the pane of the App Store or software update and check the box marked

    Install the system data files and security updates (OS X 10.10 or later version)

    or

    Automatically download the updates (OS X 10.9 or earlier version)

    If it is not already done.

  • How can I remove a program locked from my mac

    How can I remove a program locked from my mac

    Please explain what a "locked" program

    In general, any application that has been downloaded from the Mac App Store can ve just moved to the trash and deleted.

    Applications that have been downloaded from other sources can be similarly moved to the trash, or they come with their own scripts 'uninstaller '.

  • How can I remove HP Photo Creations from a MAC

    How can I remove HP Photo Creations from a Mac?  Does not work by dragging the icon to the trash.  The operating system is Maverick if it makes a difference.

    Thank you

    Thank you.  It worked.  I'm new to Mac, and it doesn't seem to work anything like Windows.

  • How can I remove the double song from my iPhone titles?

    How can I remove the double song from my iPhone titles?

    Hello josephever,

    Thank you for using communities of Apple Support.

    To remove the music from your iPhone, you will need to follow the steps below:

    Remove music

    Remove tracks, albums or playlists in the music app delete all music in the settings.

    Remove the application, music, playlists, albums or songs

    1. Find the song, album, or playlist you want to delete.
    2. Tap the Options icon plus on the right side of the screen.
    3. Press DELETE.
    4. When you are prompted, press Delete [purchased or Playlist] to confirm.

    Delete all the music on your device

    1. Go to settings > general > storage and use iCloud > storage management.
    2. Tap music.
    3. Under the music, by sweeping left on all the songs.
    4. Press DELETE.

    If you delete a purchase that you have not saved on your device, the purchase will also hide your purchase history.

    If you are a member of music from Apple or iTunes subscription game, you might see 'Remove my music' instead of delete. Remove the music from your iPhone, iPad or iPod touch also removes it from your music library to iCloud. If you delete music on a single device, it also deletes other devices. Learn how delete your music to iCloud library media.

    On an iPhone, iPad or iPod touch, if you do not have the music available offline, it is cached by using the available space on the device. The device will delete cache and caching of music, as space is needed by the device.

    Remove music, movies, applications and other content to your iPhone, iPad or iPod touch

    See you soon.

  • How can I remove a single file from a folder of bookmarks

    How can I remove a single file from a folder of bookmarks

    Drag the bookmark you want to delete to the left. A red button that says delete. Press the key and he went.

  • How can I remove Spyware root Web from my Windows 7 computer so I can install Windows 10?

    How can I remove Spyware root Web from my Windows 7 computer so I can install Windows 10?

    Your control panel, section "Programs", you will see the link to uninstall a program.  Click on that and then choose Webroot AntiSpyware from the list.

  • How can I remove all the files from adobe?

    How can I remove all THE files from Adobe? Including apps, preferences and all folders containing old items. Thank you!

    Use of the Adobe Creative Cloud cleaning tool to solve installation problems can help

  • How can I remove wiseofferz popup ad on my mac?

    How can I remove wiseofferz popup ad on my mac?    I'm glad that you have set the preferences to block pop ups, but this doesn't seem to work. Thanks in advance

    From the Safari menu, select clear history.

    Safari really quit (in the menu).

    Restart Safari.

    Then download AdwareMedic (now called MalwarebytesAntiMalware.app, MBAM) of https://www.malwarebytes.org/antimalware/mac/

    Quit Safari. Start the MMFA. Do the "scan".

  • How can I remove Adobe Reader DC for my MAC?

    How can I remove Adobe Reader DC for my MAC?

    Can you please tell me how to remove Adobe Reader DC for my MAC? I understand that Adobe has a special bond with tools to do.

    All that I want is the old program shaped adobe reader to use. Can't stand DC!

    Thank you for your help

    Hi Rhonda,

    There is no uninstall for Mac Reader program. You can directly delete the application from the Applications folder, which is just trash/Applications/Adobe Reader.app. Also, this can cause a break in the features of Safari to read PDF files using Adobe Reader plugin. To resolve this problem, go into/Library/Internet Plug - Ins / and remove AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin

    Kind regards

    Rave

  • How can I remove 'Powered by Genesis' of my Mac.

    How can I remove "Powered by ' Genesis ' of my Mac

    When does it appear?

    Your profile says information "Mac OS X (10.2.x)..  Is this correct?  Is your iMac an older model PowerPC, such as a G3 or G4?

  • How can I transfer an iMovie project from a mac to an iPad pro?

    How can I transfer an iMovie project from a mac to an iPad pro?

    You can not. They use different versions of iMovie.

  • How can I remove all the info from WMP rocket?

    Hello

    Recently, I synced my rocket to WMP and ripped CDs. But now when I plug my rocket in everything I see when browsing the content are the CD I ripped and not the music files that are also out there (who are not torn, just mp3 files). I went to the 'end sync partnership', a box came and I clicked 'yes '. But when I plug it again all I can see is the CD I ripped just once again. How can I remove all traces of my "rocket" from the computer? I'm out of ideas.

    Thanks in advance, I hope you can help and that I explained myself properly

    Huge wrote:

    Hi, thanks for your response. Yes, I'm looking through windows Explorer. And the USB mode is automatically detect. I don't know what means MTP or MSC?

    but you're right, I don't care if I could see all the files at once.

    The problem is that when you use Auto detect mode the computer chooses what USB mode to connect to the computer. So, if your using WMP it uses MTP mode, but if your use drag and drop will use MSC mode, and when you connect to your computer you can see what has been added in the mode that you are connected to. So if you connect in MSC it is unclear to which has been added to PSG. If you want to add a lot of files with WMP, I'd say he bets on PSG here and let (you can use the drag and drop in PSG too).

    To ensure that you can see everything that you can format your drive and then go to settings > system settings > USB Mode > PSG > press the Center button, and then reload the player.

  • How can I remove bit locker option from my hard drive?

    I have a password on one of my local hard drives using bit locker. now, I want to remove this password. How can I remove tht?

    Hi HaBiB JHoN,

    1. what operating system is installed on the computer?
    2. don't you make changes to the computer before the show?

    Method 1
    The best way to remove BitLocker on windows 7 32-bit is to follow the following steps.
    a. click on start
    b. click Control Panel
    c. whereas the Control Panel, find the Bitlocker Drive Encryption icon, click on it
    d. here you will see all the partitions on your hard disk and their encryption status, whether encrypted or not.
    e. that is encrypted, you will find an option to turn off bitlocker. Click on it and wait for the machine to decrypt.

    Method 2
    To prevent losing access to drives protected by BitLocker in case of failure of the TPM secure, forgotten passwords or loss of smart cards or USB keys, it is important that you have a way for administrators to access to BitLocker drives. BitLocker supports the following methods to retrieve access to protected drives:

    a. recovery key or recovery password. You can use a BitLocker recovery password or a recovery key. If a BitLocker key is not available, as in the case of a missing SmartCard or forgotten user password, a 48-digit recovery password can be used to unlock the protected drive. In place of a password, a recovery key which has been stored in a file on a removable media such as a USB flash drive, can also be used to unlock the protected drive.

    b. backup key in Active Directory Domain Services. Password recovering BitLocker can be stored in Active Directory Domain Services. This allows administrators, such as the personal assistant of office help users retrieve drives protected by BitLocker when they have forgotten or misplaced their recovery password.

    c. data recovery agent. A data recovery agent is the person designated as a system administrator, who can use his administrative credentials to unlock BitLocker-protected drives. BitLocker is not configured with the default data recovery agents, neither data recovery agents are enabled by default. They must be enabled and configured by using Group Policy.

    Also take a look at the article:
    How to use the BitLocker Repair tool to help recover data from a volume encrypted in Windows Vista or in Windows Server 2008
    http://support.Microsoft.com/kb/928201

    Additional information:
    Overview of BitLocker Drive encryption
    http://Windows.Microsoft.com/en-us/Windows-Vista/BitLocker-Drive-encryption-overview

    What is the difference between disabling BitLocker Drive encryption and decrypt the volume?
    http://Windows.Microsoft.com/en-us/Windows-Vista/what-is-the-difference-between-disabling-BitLocker-Drive-encryption-and-decrypting-the-volume

    Set up your hard disk for BitLocker Drive encryption
    http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-your-hard-disk-for-BitLocker-Drive-encryption

    Learn more about BitLocker Drive encryption
    http://Windows.Microsoft.com/en-us/Windows-Vista/learn-more-about-BitLocker-Drive-encryption

    If the steps above fail, then I suggest you to post.
    http://social.technet.Microsoft.com/forums/en/winserversecurity/threads

  • How can I remove the creative crowd from my pc?

    How can I remove creative Cloud from my pc?

    If you have any CC application installed you can delete them in Windows by using the control panel and on Mac OS X from Applications > utilities > Adobe Installers.

    If you just want to remove the creative application of Cloud on Windows using the control panel and on the Mac, there is a link to uninstall under Applications > Adobe Creative Cloud.

Maybe you are looking for

  • DateTime file back at the time UNIX

    I have some old pictures I scanned and sets the file date time via the touch control to a date earlier than the time UNIX (January 1, 1970). It works, but only for a period of time, when the file returns to the time UNIX. As I understand it, HFS + su

  • HP Compaq CQ 58 SW315: password BIOS HP

    Hi, I forgot my BIOS password and I need to get in there. I hit enter 3 times on the password screen and get this code: 66960920. Please help me :-(

  • level of tension for the serial port sbRIO

    What are the levels of RS - 232 votage on sbRIO serial ports?  Signal levels might be: 3.3 V, ± 5 V, ± 10 V, ±12 V and ± 15 V?   ±12 v what I often see for a direct connection to the serial port of a PC.

  • Error: 1327 when you try to install Flight Simulater.

    error: 1327 invadad drive: g

  • Door Micro switch memory card does not always

    Bought my rebel T2i from Costco several years ago.   The Microswitch which tells the camera to power up to never allow worked very well that you need to open and close several times before the camera lights.   Now, it is getting worse. I had to open