How can I remove ransomware when my mac pro is frozen?


I need help because my daughter has ransomware on his new Mac Pro. What is particularly problematic is that while I can turn the computer on and off there is no control of the cursor to use the keys (I'm not using the shortcut keys).

Thank you in advance.


Command-Option Escape poster window force quit. Choose safari and force quit.

If no joy, hold the power button up to a quarter of a minute of power off.

When restart safari, hold the SHIFT key to prevent the re-opening of old windows.

These tend to be interminable javascripts running on a web page or in an advertisement. Nothings changes on your machine and version Elcapitan 10.11.4 is supposed to have a fix for the latter.

Tags: Mac

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