The error message itself will remain but will continue to print. This message will remain until the cartridge is replaced. Substitution is the printer printing always regardless of the error message on the display screen.

Tags: HP HP Printers

Similar Questions

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    Hi @jfinny,

    I am able to provide you with more information about your printer model 8600 and its ink delivery system.

    Only some models of HP printers supports a substitution.

    If supported by your printer, when you print, you should be prompted to press OK on the printer to continue.

    If you do not get the prompt to click OK, your printer will deal with the similarly outdated cartridge as it does a cartridge missing or empty. It is designed to protect the entire printhead inside the unit.

    You can view more information about these resources:
    Consumable inkjet HP - ink Expiration

    Cannot print when one of the HP ink cartridges is empty

    You can also take a look at the limited warranty for print HP ink and print heads replaceable by the customer of consumables HP inkjet cartridges.

    I found this information in the HP Officejet Pro 8600 - User Guide, but I don't know if it helps at all;

    Used with this printer HP cartridges contain a memory chip that helps with the use of the printer. More, this memory chip collects a limited set of information about the use of the printer, which may include the following: the date when the cartridge has been installed, the date where the cartridge of the last use, the number of pages printed using the cartridge, coverage of the page printing modes used, any printing error that occurred and model of printer. This information helps HP design future printers to meet the printing of our customers needs.

    To disable the collection of usage information:
    1. on the printer control panel, press the arrow to the rightand then press Setup.
    2. Select Preferences, and then on cartridge chip information.
    3. press OK to disable the collection of usage information.

    NOTE: If you disable the memory chip's ability to collect information on the use of the printer, you can still continue to use the cartridge in the printer HP.

    I would like to know if there is anything else I can do to help.

    I look forward to hear from you!

    Thank you

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    I have a HP Deskjet 3050 a - J611j all-in-one printer.  I use Mac OS 10.7 Lion.   I replaced the empty ink cartridges.  Now it shows the color cartridge is full, but still shows black cartridge empty.  Is it possible to reset it?

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    If the cartridges are rebuilt you will not get a read out on the ink levels. You will need to use a new OEM cartridge with a new chip for the ink levels. Click on the links below for more information.

    The truth about remanufactured ink and toner cartridges

    Price of ink

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    We have a Photosmart Premium printer.  We do not a lot of printing, less than once a week.  In a very short period of time, although we've printed little, the cartridge reports as dry.

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    @ PeggyJane - to add to what banhien provided, to answer your last question about the color of inks and settings; It depends on the printer. Some printers take individual ink cartridges, which means a cartridge cyan, magenta and yellow. These printers print when one of the cartridges may work to dry that can damage the printhead to the inside of the printer. There are other printers that take a black and then a tricolor cartridge where yellow, cyan and magenta all come in a cartridge and print head is integrated in the 2 cartridges that you buy for this ink delivery system. Some of these printers have the ability to print reserve mode. This is where you can remove the empty cartridge and continue printing. It is noted also that the ink is used in the printer by other means beyond just printing. The printer will also ink for maintenance purposes. Here a link to another document which explains the use of ink and the release of other factors that can affect a printer. I hope this helps.

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    Would like to know before you buy.

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