How can I reset the permission to receive downloaded programs? This authorization has changed and I don't know why. I am the owner and the only user of this computer.

After a long work, I learned that I'm unable to download programs such as Adobe Flash and Microsoft Security Scan.  In fact, they do not enter the folder C:\USERS\CLAUDE\DOWNLOADS\---mais they may not be recognized by the operating system (SYS 7) because for some reason any access is denied.  I looked at the book and find that Claude file is locked.  I don't know how it happened.  I tried to see how to unlock but again without success.  Can you help me?

Thank you

Hi Claude1112,

Looks like you can't access the download folder. I'll help you with this problem.

1. have you made changes on the computer recently?

2. what security software is installed on the computer?

3. have logged as administrator?

Method 1.

Start the computer in safe mode and check if you can access the downloads folder.

Advanced startup options (including safe mode): http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

If the problem does not occur in safe mode, then proceed to clean boot state.

A clean boot to test if any element of service or third party application startup is causing this issue.

How to troubleshoot a problem by performing a boot in Windows Vista or Windows 7:http://support.microsoft.com/kb/929135

Note: Once you have finished troubleshooting, follow step 3 in the article to start on normal startup.

Method 2.

You can run the Microsoft Safety Scanner to make sure that the computer is virus-free.

Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

 

Method 3.

I would like to create a new user account and check if the problem still persists.

Create a user account: http://windows.microsoft.com/en-IN/windows7/Create-a-user-account

If the problem does not occur in the new user account, you can transfer the files from the damaged to the new user account by using the article user account "difficulty a user profile is corrupted.

Difficulty a user profile is corrupted: http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

I hope this helps.

Tags: Windows

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