How can I restart touchsmart all-in-one when it crashes?

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  Hello MakCo,

  Your speakers are not working correctly.

  Go to Device Manager, uninstall the IDT audio and restart the computer.

  Uninstall it and reinstall the audio driver.

  Here is a link to the Device Manager.

  Do a hard reset.
  
  Turn off the computer.
  
  Remove the power cable and battery.
  
  Hold down the power button for 15 sec while booth energy sources are deleted.
  
  
  
  This should reset the hardware in the computer.

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  Press F10 to save and exit.
  
  
  
  When the computer starts up, check if everything is working.

  I would like to know how everything goes

  Nice day.

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  I have a HP Envy 23 Touchsmart all-in-one that I bought a year ago (12/2012). It comes preinstalled with Windows 8.

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  0xC1900101 - 0 x 40019.

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  I have no antivirus software on my other system protection of Microsoft default system software.

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  Thank you.

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  Thanks in advance for your suggestions and help!

  Create a recovery disk set before even considering the upgrade.

  If you are not yet accustomed to Windows 8, then give yourself a little time to get familiar with before committing to an upgrade to Windows 8.1.

  I prefer the upgrade of Windows 8.1, in particular the return of the Start button, it is not the same as the Start button was before Windows 8.

  Important factors for Windows 8.1 are available on the web support download portal for your PC.

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  You want to do is put to how you bought it(out-of-the-box)

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