How can I update the Bios because of the question "plugged in, not load?

I have a gateway computer, and all of a sudden I'm not into error on my charge battery.  I tried all the things people have mentioned in previous posts except to put updated my bios.  Gateway who told me to update them, but their steps did not make sense.  I downloaded the new software on a cd.  But from this point, that do I flash/update the bios?  I tried to start the computer with the disc, but it did not work.  Any help would be appreciated.

I have three files

BACK: Has Criskisk.zip, aceracdc.exe, phlash16, a rom and a wph file.

Then I have a 32 Winflahs record and a record 64 winflash.  It looks like these have wflash mfc applications.

So I think I have it all, just do not know what to click on and when.

Hi ski2xtc,

This would happen if the adapter is faulty or the charger on the motherboard component does not work.

To update the BIOS to the latest version, you will need to contact the manufacturer of the laptop computer for more information.

You can try to change the laptop battery and check if it charges properly.

http://support.gateway.com/support/default.aspx

I hope this helps!

Halima S - Microsoft technical support.

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Tags: Windows

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