How can I use my CS5 WITHOUT a subscription to Creative Cloud?
August 2011, I bought a downloadable version of CS5. The site says the product calculated costs about $700. I agree to something to say that I would make the monthly payments. Okay, all right. I thought THAT this meant that I would make monthly payments until the product has been fully paid. Some time later, I got an email from Adobe saying that I had been upgraded to creative cloud. OK, whatever. So a year goes by and I get an email saying that my subscription will expire. I continued to use my CS5 until it expired. When he did, I entered the serial number given to me when I bought it. I was able to use the program again. But now this serial number no longer works. He tells me that I need to renew my subscription to creative cloud. My problem is, I have creative cloud do not want TO and I don't want to pay for services that I don't use. I just want to finish paying for my CS5 ONLY and have permanent to reach it. That's it, I want to, that's all I need. CS5, that's all. I don't want to pay for access to the functions that I will never use, year after year after year, long after that I paid for the product itself. I tried to get this figured out with a customer service representitive in a Live Chat, but he ends up brutally the cat while I was still trying to respond to my concerns. I don't want to even TRY to find someone on the phone or the other. I'm sorry, but I'm very angry about this. Is having a membership creative cloud the only way to have Photoshop now? What happened to buy JUST the product? Can someone tell me please how to fix this?
mreviver wrote:
I agree to something to say that I would make the monthly payments. Okay, all right. I thought THAT this meant that I would make monthly payments until the product has been fully paid.
Adobe has never offered to pay per month (rent) for perpetually licensed products. You pay in full at the outset. There is no other payment option.
Sounds like the misunderstanding here is that you actually signed up for a monthly subscription for Photoshop CS5, perhaps without realizing it.
Unless the Adobe Customer Service comes with an optional one-time offer in your case, I suspect that your remaining option is to buy Photoshop CS6 in its entirety (or maybe even Photoshop elements 11)
Tags: Photoshop
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