How can I use the serial number of 11 elements for a new installation?

I bought the 11 items in 2011. Unfortunatelly the computer was formatted see because of the virus. I downloaded in my new pc 11 items and try to install it. When asked to enter the serial number (which I remember from my adobe account) I get an error message, that the serial number is not valid. Is it not possible that I lost the ability to use a purchased program because it is trying to install in another computer? Can I run the program in trial version and then, (when?) Enter the serial number? Anyone know how to be able to use the program?

I really appreciate your help.

You can still use pse11 with your serial number.

your serial number works always with the correct setup file.  Error: "serial number is not valid for this product". Adobe Creative Suite

[moved from Creative cloud download & install download, installation, commissioning]

Tags: Adobe

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