How do I enter my Photosmart Premium 309 H apps?

Similar Questions

• Photosmart Premium 309 a won't print black

  My Photosmart Premium 309 a printer will not print black text. Just imagined colors.

  I tried new cartridges (twice - at great expense!) head cleaning, cleaning deep head, aligning the head and tried to soak the printhead in hot water several times now and then cleaning and deep cleaning again and then yet another new series of cartridges, still no black - not a pinch!

  Would it be a mistake to electrical connection with the contacts? Or is the print head itself a goner - seems such a simple plastic device, ok electronics in contacts can be more complex, but not much to go wrong.

  I don't think I have done something to damage the print head when the occurreed first problem, but with all the plug and put back and soaking in hot water (let dry naturally) I can't guarantee that it is not damaged because, although I was careful and everything seems ok.

  I am also puzzled as to where ink is going on because the black cartridges I used trying to solve this problem have certainly been empty but the ink is not reaching the paper - looks like the blooming thing could swim ink now but it seems pretty clean!

  Any advice welcome.

  Hi @StuartG48UK,

  Welcome to the Forums of HP Support! I read your post and see that the black is not printing. I want to help you.

• Printer HP Photosmart Premium 309

  The 309 is usable with ePrint?

  Hi there, the HP Photosmart Premium Fax all-in-One Printer Series C309-supports the HP ePrint app. The HP Photosmart Premium TouchSmart Web all-in-One Printer Series (C309) does not work.

  No model is a web connected printer, that is, they do not have their own dedicated ePrint email address.

  To learn more about connected web printers HP and cloud services, they support check out this support document.

  Hope this information helps.

  Best.

• How to reinstall the 310a photosmart Premium software without disc after accident?

  Recently had a disk crash and now need to reload the software for Photosmart Premium 310 a. could not find that my HP disc so downloaded software complete features. Download saved to a file. Navigates to the first page of Installer and to Midway through the installation and then the Setup program crashes. Tried to get help from HP, but obviously, they don't like the words, "Customer Service", no more. Look forward to having to buy another printer since I've only had it for about a year or less.

  In fact, I solved my problem. Newly installed security software has been the cause of my problem. I know, I know, the HP instructions say turn off your antivirus software, but which was never a problem in the past. So I disabled the temporarily AV and the HP printing software loaded up in less than 10 minutes total. I am happy.

• Is the Photosmart Premium (309 (a) be abandoned?

  It is maybe a stupid question, if so, please excuse me.  I just bought the Photosmart Premium last week, and overall, I'm pretty happy with it.  However, I was looking at some other printers on the HP site and noticed that the Photosmart Premium is more listed as an available printer?  I thought it was a relatively new model and was very surprised to not see what it listed anymore.  If it is abandoned, it's a concern for me, as I would not have bought this model if I had known it was already on its way 'out'.

  http://h10010.www1.HP.com/wwpc/us/en/SM/WF05a/18972-18972-238444-421635-410635-3737192.html

  What is the product you are looking for?

• Photosmart Premium 309 g - m Windows 7 64 bit

  poor print quality after the installation of new HP cartridges - print is barely visible.  I don't quite know what has changed for this.

  in fact I had to replace a new black ink cartridge to solve the problem.  Who would have thought a new cartridge would be bad.  Problem solved.

  (not very well how write a topic like solution provided)

• HP Photosmart Premium 309 has

  I reinstalled the whole software after that I installed a new hard drive for my Dell Optiplex computer. No error during installation.  When I tried to open the Solution Center to analyze, I got a white screen.  Tried to restart. Same story.  Tried a partial uninstall of the solution Center.  Same story.  She said followed by using Windows Add/Remove uninstaller to complete installation.  Same story I have Win XP SP3.  It was working perfectly before this.  On my old desktop with HP all-in-one, I had to do a special uninstall I had to repeat several times.  Can't find it on the Web site.  Also, I saw a post on reinstall .net framework & other files, but it was for Win 7.  Help, please.

  Hello monkeyblair

  The following instructions will rub the driver from the system. Don't forget to restart the computer after uninstalling.

  Of the Original installation CD:

  1. Insert the CD in the drive and then cancel Setup

  2. open my computer and click right then on the CD from the drive and select open

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  C309a Photosmart software

  10. run the download to reinstall the printer

  If the software has been downloaded and extracted to your system:

  1. type % temp % in the field of race

  2. Locate and open the folder starting with 7z (example: 7zS2356)

  3 open the Util folder

  4 open the CCC folder

  5. run the L4uninstall.bat

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://get.Adobe.com/flashplayer/

  9 download drivers and full software features

  C309a Photosmart software

  10. run the download to reinstall the printer

• Errors of HP Photosmart Premium 309 a envelope

  I am trying to print on envelopes and I have both microsoft word envelopes the value #10 and the printer, the #10 value envelopes.  I have even the printer in landscape mode (since it seems properly)

  Nevertheless, the printer will feed the envelope to the starting position and gives me an error of loading paper.  I tried piles of envelopes, just a little, and only 1.

  What else could be the cause of this problem?  What is the solution?

  Hi Nancy,.

  As it turns out, I'm working from home today and my wife has the same #10 envelopes you are using staples. I em gave it a try and I was able to reproduce the error you are getting - on paper... I think it has to do with the band that makes the rigid envelope adhesive strip. However, I was able to print correctly on these envelopes as follows.

  The first approach involved run my thumb nail along the edge of the envelope with the flap/fold in order to prevent it from sticking. I have always an error using this method, but after a minute or two, the envelope came out with a return and speech printed on it.

  The second approach is somewhat simpler and has been much faster to complete. I just turned 180 degrees envelope in the main paper tray. The envelope printed just like to lick and seal envelopes I used initially, less the fact that the opening of the envelope is now on the bottom.

  Please give both of these workarounds a try and reply back with your results.

• PhotoSmart Premium 309 a: wireless printer connection

  According to the configuration information, the computer is connected to the same network SSID as the printer but when the printer configuration wizard attempts to establish a wireless connection between them, an error comes up saying that they are connected to different networks.  A network address is 10.0.0.0 which seems to be OK, but the other is 176.0.0.0, which is the address of the Netgear router, rather than the network wirelessly with the specified SSID.  The router is the one providing network connections with the SSID specified by the computer and the printer, then why the connection does it not work?

  You can fill mode yourself.   You have the right to set up your device to your ISP gateway

  Here's the manual.

  www.danwilsonsoftware.com/DL/3801HGV.Manual.PDF

  Bridge mode is supported.

• Photosmart Premium 309 a: CD printing

  140.0.14.18 HP Solution Center will not print on printable CD/DVD.  Message on printer says 'Plateau close to resume printing.'  When I close the tray, it prints on paper.

  Hi @jwilliamp

  The best would be to uninstall and reinstall the software. Please use the steps below to perform an uninstall more complete.

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. Download the software and choose Save as, save to desktop > PS_AIO_05_C309a_Net_Full_Win_WW_140_047 - 4.exe
  4. After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
  5. Locate and open the folder starting with 7z (example: 7zS2356)
  6. Open the folder Util
     
  7. The CCC folder
  8. If you have a computer HP run the L3uninstall.exe. If you have annon HP computer run the L4uninstall.exe
  9. Once the uninstall is complete, reboot the computer
  10. Follow these steps to reset the registry settings and options for Windows Installer.

• hp photosmart premium 309 a

  WY can I print my photos from one format 16 x 9.

  paper 10-18 cm

  format is not in the list

  tanks

  You can define a custom paper size.  Click Custom size, and then put it in any name or a name like '16 x 9', then choose the size appropriate.  Click the Broderless box if you want to print pictures of broderless.

  

• pages scanning multiple mac photosmart hp 309 has

  I need help: I want to scan multiple pages into a single document pfd with Hp photosmart premium 309 a on a mac os x... How can I do? Furthermore, I don't want with a lot Mo... help me!

  Hi eva232,

  Here are the steps to scan using the Image Capture on the computer.

  1. to begin, launch the Image Capture in the Applications folder on your hard drive.

  2. once the application is open, select go devices... in the devices menu. If your scanner is listed, select it and click the Use Twain UI button in the upper right pane.

  3. another opens and you can set a limited number of scanning options.

  4. click on the next button download for select the location on your hard drive for the scanned image or document.

  5. type a name for the saved file and select the image you want in the drop-down list beside format of Format. You have three options: JPEG, TIFF, PNG.

  6. change the settings if necessary, and then click Search

• Mac osx support for photosmart premium c309g mountain?

  I have a HP Photosmart Premium 309 g and recently updated for Mac OS x Mountain Lion.  While the printer still prints, there is no support for the scan function.  Currently, HP is not an updated driver for the new OS.  Any suggestions on how to restore my ability to scan?

  Download and install this: http://support.apple.com/kb/DL907

  Reset the printing system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

  Scan using Capture of Image in your Applications folder.

• Windows 7 driver for printer / photosmart premium

  I installed windows 7 on my hdx 16 and I need drivers for the printer / photosmart premium 309 c. Someone at - it a chance for the two to work together?

  Thank you

  Russ

  I downloaded version 13 and have tried to install/uninstall several times. This includes the removal of the printer devices and Device Manager. When I try to reinstall I usually get a fatal error during 'configuration', the last step. I can print to the printer and I can run most of the photo. The center of solution won't work, which is a key piece of software for this printer. Any ideas?

  I'm running Windows 7 Ultimate (not beta). This software is properly installed on virtual xp but I prefer to run from 7.

  Thank you

  Message edited by russ1 on 10/14/2009 12:15

• Photosmart Premium 309g error

  My Photosmart Premium 309 g works well using wireless for a long time. Suddenly, he went 'offline' a new beginning did not correct it. In the HP print using and the doctor Scan did not help.

  Hmmm... Try to remove the device and put it back. You will not be to uninstall all software, just the printer itself. Click on the start menu. Click devices and printers. Right click on your printer. Click on remove the instrument. Once it's done, click the start menu again. Click on all programs. Click the HP folder. Click the C309a folder. Click Add a device. The Add Device Wizard A will begin. Follow it through the wireless connection until it is complete. Who should receive the printer online.