How do I enter options now?

When I try to access the options, instead of the window options, I get a tab which seems to be going up to about: preferences, but it says "problem loading page", with the message:
The address is not valid
The URL is not valid and cannot be loaded.

   Web addresses are usually written like http://www.example.com/
   Make sure that you're using forward slashes (i.e. /).

I tried to start in safe mode, but it does not help.

Or... maybe your Firefox program files become corrupted during the last update? To address this problem, you can:

Clean reinstall it

We use this name, but it isn't about deleting your settings, this is to ensure that the program, files are clean (no incompatible or exotic code files). As described below, this process does not disrupt your existing settings. Don't uninstall NOT Firefox, that does not need.

(1) download a fresh Installer for Firefox 38.0.1 of https://www.mozilla.org/firefox/all/ in an ideal location. (Scroll down your preferred language).

(2) close Firefox (if applicable).

(3) to rename the program folder:

(Windows 64-bit folder names)

C:\Program Files (x86)\Mozilla Firefox

TO

C:\Program Files (x86)\OldFirefox

(Windows 32-bit folder names)

C:\Program Files\Mozilla Firefox

TO

C:\Program Files\OldFirefox

(4) run the installer you downloaded in the #1. It should automatically connect to your existing settings.

Any improvement?

Note: Some plugins can only exist in this OldFirefox file. If it is missing something essential, present in these files:

  • \OldFirefox\Plugins
  • \OldFirefox\browser\plugins

Tags: Firefox

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