How do I uninstall the driver then install an updated driver

I have problems with my Epson Stylus CX7800 printer. Only printing in black ink. Downloaded an updated driver to update but don't know how to uninstall the old and install a new one. :-(

Hello

First try to check the properties of the printer if Print gray scale is selected... If so uncheck... Page test print to the printer to see if its printer problem or a software problem. Consult the printer manual to know how to print a test page for the printer (no pc).

Print a page of test directly from the printer will help you to isolate the printer cartridge, a hardware problem. If printing is all ok check then print a test page for the pc. Check under the advanced print options.

I hope this helps.

Tags: Windows

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