How do I update Adobe Photoshop Elements 9 and Adobe first Elements 9 on a new computer?
I've used Adobe Photoshop elements 9 and Adobe Premiere elements 9 times on my old computer with Windows XP operating system without problem. Now I have a new computer with Windows 7 Home Premium 64 bit operating system. I installed both programs, but when I try to update I get a message saying "the update server is not responding. The server may be temporarily offline or the internet parameter or a firewall may be incorrect. Please try again later. "I tried several times with the same result. I tried two programs uninstall and re - install, but still get the same message. What should I do to be able to update these programs in order to set up and use? Information with the said programs that they both work under Windows XP and 7.
Hi Jaclyn2,
Please follow the steps mentioned in the KB: http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html .
Kind regards
Romit Sinha
Tags: Adobe
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