How do we uninstall creative cloud and related applications?

Similar Questions

• Hello, I downloaded the free trial version and it's... How to completely uninstall creative cloud and photoshop on my mac?

  Please help me... i want to get rid of the cc on my desk and which don't

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• How do we uninstall creative cloud (accidentally added by CS6 install)?

  How do we uninstall creative cloud (accidentally added by CS6 install)?

  Hello

  You can use the Creative Cloud help | Uninstall the desktop app creative cloud or the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Hope that helps!

  Kind regards

  Sheena

• How can I uninstall creative cloud on an old computer and reinstall on a new computer?

  How to uninstall creative cloud on my old computer and install it on a new computer? I have connected to my account on the new computer, but there is no cloud creative icon in the menu bar above.

  Hi Maura,

  Here's how to remove your old system CC apps: https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

  In order to install CC on your new computer, you must download the CC: download and install Adobe Creative Cloud applications

  Kind regards
  Rahul

• How can I uninstall creative cloud application?

  Hello

  I chose to install Photoshop CS6 creative cloud yesterday, but I got some errors. This morning, I try to reopen the creative cloud and it gives me an "update" for the Photoshop CS6 application, but this application is not in my folder of the application. He would like to uninstall Photoshop CS6 of creative application of cloud and reinstall but I do not know how!

  Hi Jeremy,.

  Please try to follow the steps mentioned in http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html and that should solve the problem.

  Thank you!

  Ankit

• How can I uninstall creative cloud Manager

  Hi, I have an irritating problem, install the latest version of office of Director CC.  Technician in Adobe recently worked on my machine for more than an hour but could not eliminate the problem.  I get a notification that Adobe has an update for me. I opened the window update, and CC Installer window opens.  After it connects, it displays the message "tries to connect with the server" and then displays an error code - «get help» I tried to uninstall the existing CC Manager but it tells me that this is not possible because the other Adobe products are running.  It's confusing, because none of the applications on my task bar are open.  I can't afford the downtime that is addictive and am concerned about the consequences of not updating.  I pay £47 each month and each £ download on Adobe account seamlessly - exactly the way I expect updates from Adobe to perform.  Recently, I lived a poor reproduction on a Train Simple video playback, I have updated Flash and improved performance and then I received an email from Train Simple advising that they had received an avalanche of complaints from UK customer base and have worked diligently to correct this problem.  I wonder if a similar problem has occurred with the Cloud Creative Director download process.

  HP Pavilion 64 bit Windows 8.1 Premium + Internet security and Malwarebytes Premium AVG running.  I tried to disable & allowing those without two advantage.  I'm a graphic designer from front end and have no knowledge of the things "under the hood"!

  Hi William,.

  Please check the help below document to use the uninstaller for desktop application Adobe CC:

  https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

  
  

  Kind regards

  Sheena

• How can I uninstall creative cloud? (Usual uninstall and Adobe Creative Cloud cleaning tool do not work)

  Hello world!

  I'm VERY angry with anything that does not work on my computer with Adobe, and everything appears to be from a missing or wrong creative cloud installation.

  I downloaded the latest installer from the program and started it. Initially he installed the creative cloud, but the program does not work as required. Its opening, but then everything that happened was the blue cycle cycling for an eternity of loading and nothing happened. Then I uninstalled it. This also does not work properly; While running the uninstall program, a message came up saying "Uninstall completed with failures" (translated roughly, a German written here). However, the defect was that it has not been uninstalled at all.

  A few hours later I somehow uninstalled, I tried to reinstall it. Runned the installer - suddenly it closes while downloading data. I looked upward, the data that I deleted were in the folder again, but it seems that it was not installing right, that there are no shortcuts in the start menu. I tried ALL of the executable to open files in the directory of creative cloud with administrator permissions, almost all compatibility modes... None of that worked, the programs did not start somehow.

  So I came to Adobe Creative Cloud cleaning during the fault finding tool. So I tried with this results (the event log, I removed the license agreements):

  [Wed Mar 02 14:20:48 2016] -.

  [Wed Mar 02 14:20:48 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:20:48 2016] -.

  [Wed Mar 02 14:20:48 2016] Win OS Version: 6.2

  [Wed Mar 02 14:20:48 2016] The cleaner tool version: 2.0.0.0

  [Wed Mar 02 14:20:48 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

  [Wed Mar 02 14:20:48 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

  [Wed Mar 02 14:20:48 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

  [Wed Mar 02 14:20:48 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Wed Mar 02 14:20:48 2016] [System32Folder]: C:\Windows\system32

  [Wed Mar 02 14:20:48 2016] [SharedApplicationData]: C:\ProgramData

  [Wed Mar 02 14:20:51 2016] Language selected: English

  [Wed Mar 02 14:20:51 2016] View the Adobe end user license agreement

  [Wed Mar 02 14:20:51 2016] Please enter (y) for Yes or n for no.... > >

  [Wed Mar 02 14:20:56 2016] Choose one of the following options to clean:

  [Wed Mar 02 14:20:56 2016] 1 all

  [Wed Mar 02 14:20:56 2016] 2 adobe Flash Player 10.2

  [Wed Mar 02 14:20:56 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Wed Mar 02 14:20:56 2016] 4 creative Cloud 2015 only

  [Wed Mar 02 14:20:56 2016] 5 creative Cloud 2014 only

  [Wed Mar 02 14:20:56 2016] 6 creative cloud only

  [Wed Mar 02 14:20:56 2016] 7 CS6 only

  [Wed Mar 02 14:20:56 2016] 8 CS5 - CS5.5 - CS6

  [Wed Mar 02 14:20:56 2016] 9 CS5 - CS5.5

  [Wed Mar 02 14:20:56 2016] 10. CS3, CS4

  [Wed Mar 02 14:20:56 2016] 11. Adobe Id credentials

  [Wed Mar 02 14:20:56 2016] 12. Fix file host

  [Wed Mar 02 14:20:56 2016] 13. Quit smoking

  [Wed Mar 02 14:20:56 2016] Choice: >

  [Wed Mar 02 14:22:03 2016] -.

  [Wed Mar 02 14:22:03 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:22:03 2016] -.

  [Wed Mar 02 14:22:03 2016] Win OS Version: 6.2

  [Wed Mar 02 14:22:03 2016] The cleaner tool version: 2.0.0.0

  [Wed Mar 02 14:22:03 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

  [Wed Mar 02 14:22:03 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

  [Wed Mar 02 14:22:03 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

  [Wed Mar 02 14:22:03 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Wed Mar 02 14:22:03 2016] [System32Folder]: C:\Windows\system32

  [Wed Mar 02 14:22:03 2016] [SharedApplicationData]: C:\ProgramData

  [Wed Mar 02 14:22:05 2016] Language selected: English

  [Wed Mar 02 14:22:05 2016] View the Adobe end user license agreement

  [Wed Mar 02 14:22:05 2016] Please enter (y) for Yes or n for no.... > >

  [Wed Mar 02 14:22:06 2016] Choose one of the following options to clean:

  [Wed Mar 02 14:22:06 2016] 1 all

  [Wed Mar 02 14:22:06 2016] 2 adobe Flash Player 10.2

  [Wed Mar 02 14:22:06 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Wed Mar 02 14:22:06 2016] 4 creative Cloud 2015 only

  [Wed Mar 02 14:22:06 2016] 5 creative Cloud 2014 only

  [Wed Mar 02 14:22:06 2016] 6 creative cloud only

  [Wed Mar 02 14:22:06 2016] 7 CS6 only

  [Wed Mar 02 14:22:06 2016] 8 CS5 - CS5.5 - CS6

  [Wed Mar 02 14:22:06 2016] 9 CS5 - CS5.5

  [Wed Mar 02 14:22:06 2016] 10. CS3, CS4

  [Wed Mar 02 14:22:06 2016] 11. Adobe Id credentials

  [Wed Mar 02 14:22:06 2016] 12. Fix file host

  [Wed Mar 02 14:22:06 2016] 13. Quit smoking

  [Wed Mar 02 14:22:06 2016] Choice: >

  [Wed Mar 02 14:22:18 2016] Selected by the user: Creative Cloud 2015, Creative 2014 of cloud, cloud creative & CS6 products

  [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\pdb.db.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\Media_db.db.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\hdpim.db.

  [Wed Mar 02 14:22:18 2016] Call of removalofCS5CapsBackupEntries

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Wed Mar 02 14:22:18 2016] Invalid database of HD session

  [Wed Mar 02 14:22:18 2016] List of products installed on this computer

  [Wed Mar 02 14:22:18 2016] List of products for cleaning:

  [Wed Mar 02 14:22:18 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

  [Wed Mar 02 14:22:25 2016] response 1

  [Wed Mar 02 14:22:25 2016] Are you sure you want to clean all the affected products and associated files?

  [Wed Mar 02 14:22:25 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

  [Wed Mar 02 14:22:29 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

  [Wed Mar 02 14:22:29 2016] Selected by the user: "clean all the»

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* start removing the product: ALL *-*-*-*-*-*-*.

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* finished remove products: ALL *-*-*-*-*-*-*.

  [Wed Mar 02 14:22:29 2016] All files for creative Cloud have been removed.

  [Wed Mar 02 14:22:29 2016] Action: Created the D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218 folder as backup of PDB and DB for this session.

  [Wed Mar 02 14:22:29 2016] SAVED LOG FILE: C:\Users\Jonathan\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

  [Wed Mar 02 14:22:29 2016] Adobe Creative Cloud tool in cleaning completed successfully

  [Wed Mar 02 14:22:29 2016]

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Wed Mar 02 14:22:29 2016] -.

  [Wed Mar 02 14:22:29 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:22:29 2016] -.

  But guess - it did not work.

  I'm very upset that *, I tried now for about 6 hours to get this working. I am in desperate need of InDesign to get running, but that gave me errors of editing that ACC PEUT be incorrect or damaged.

  I hope someone can tell me what's happened, or maybe what I did wrong and how do I get rid of this programs and issues.

  Thank you!

  Hello

  Please visit download / install / uninstall FAQ: how to uninstall cloud creative apps?

  Otherwise, you can see Contact Support FAQ: impossible to reach support via the link "Contact us"

  Hope that helps!

  Kind regards

  Sheena

• How to uninstall creative cloud and reinstall on different, even computer hard drive

  I want to spend the creative cloud with photoshop and lightroom on a hard drive on my pc other than the drive with the windows operating system.

  How can I do this?

  uninstall the programs that you want to move.

  Open your office cc application > click the gear (top-right) icon > click Preferences > click creative cloud > installation location > change in the desired location.

  install on your drive non - c.

• How do you uninstall creative cloud of my laptop to put it on another laptop?

  My creative cloud is on my laptop but I I just got a mac book pro and I would so move the program on my new mac, how do I have remove from my old laptop?

  Please check: https://helpx.adobe.com/creative-cloud/help/install-apps.html and uninstall check: CC help | Uninstall the creative desktop application Cloud

• How can I uninstall creative cloud when it tells me that it won't uninstall

  I'm in hell to upgrade because I updated to Windows 10 and then there was a notice to day creative cloud. Now my Adobe Acrobat does not at all. My Firefox program says that he cannot work for the same reason that acrobat does not work. So I tried to uninstall all creative to reinstall using the cloud and all I get is this message... "The application failed to start because its side by side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe for more details. »

  It's the same message that I get when I run Firefox but not explore. I also noticed that I can not open any PDF file.

  Please contact the Support from Adobe on the Customer Contact

• Uninstall creative cloud and update problems

  Hello

  I'm running on an iMac with OS 10.10.3 and have had a subscription to Creative cloud for about a year and a half. I'm currently trying to upgrade to 2015 CC, but the update of the initial application stalls to 42%. Is no question that we I try everything first, they all stall.

  I tried any disconnection and reboot with no luck.

  I tried to uninstall by using the option "Uninstall Adobe Creative Cloud" under the menu drop-down cloud creative applications. When I try this, I get the following message appears: "unable to d├⌐sinstaller the creative cloud to desktop. You still have Creative Cloud applications installed on your computer in need. »

  

  This led me to try to uninstall individual programs, to which I received this error: "unable to uninstall. Your uninstaller encountered errors. "with directions for restart and try again. It works no more.

  

  Then I tried to run Adobe Creative Cloud cleaning tool, I never had to run even in the first place.

  

  Finally, I tried to start the computer in safe mode and update applications in this way. Unfortunately, it does not either.

  Outside you wipe the hard drive, I'm not sure what to try next.

  Thanks again for your help.

  Unfortunately, even as root, I was unable to get the cleanup tool to run.

  I ended my boot disk to format and reinstall from scratch and everything seems to work now.

• How do we uninstall creative cloud?

  I dropped my membership and managed to uninstall After Effects and Photoshop, but I can't seem to get rid of the creative cloud.  Help, please.

  Alexandra, try please: CC help | Uninstall the creative desktop application Cloud

• I have creative cloud, but I myself am and new computer do not know how to download my creative cloud and all it's counterparts on my new computer. Please advise, thank you.

  I tried Googling what to do, but I haven't had much luck.

  Download and install the Desktop Manager, connect, install the desired subscription requests.

  Cloud creation help / Creative Cloud to desktop

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Cloud creation help / sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Cloud creation help / install, update or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications

  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.

• I can't uninstall creative cloud, and so my old CS6 do not work?

  How can I get my old versionst to work again?

  How we stop to resume my perpetual license CS6 creative cloud?

  https://forums.Adobe.com/thread/1584746

• Problem Creative Cloud and Adobe Application Manager

  Hello community,

  Since the last update of creative cloud, there automatically cloud devices icon and the Adobe Application Manager icon in my status bar on Windows 8 icon bar.

  Before the update, there was only the creative cloud icon. If I click on the Application icon Manager creative cloud opens. They are both running? How can I solve this problem?

  Tim

  Yes please update applications since version updates are available.