How do you get support from Adobe?

I can't support or answers from Adobe. Chat: they said that they could not answer my question, I had to call the support phone number. I did it. They asked my phone number and said they'd call back in 30 to 40 minutes. They recalled in 5 minutes. I then put on hold for a little over an hour. And then they hung up on me.

I had very few problems with Adobe in the past 10 years. Always quick and gentle assistance. Now, nothing.

How do we get help? Or are we just out of luck - too big, don't care?

Here's my problem: I am a member creative cloud. I downloaded Flash CS6 on my main computer and my laptop. I rarely used the laptop, but had to start using it. While I was working with Flash on the laptop, I noticed that the Brush tool have not all the options on the toolbar. No size, pen tool, nothing. I restarted the program. Still nothing. So, I reset the program by pressing cmd + option + shift I restarted the program. The right message is come to ask if I wanted to reset, I clicked Yes. Still does not resolve the issue.

In view of this program has been downloaded and knowing that problems can occur if the line "belches" during a large download, I thought that I would just uninstall Flash completely and they go back and download again. No, the button to download said that it has been downloaded.

Now what? Adobe seems cannot help. Any ideas?

Run the cleanup tool (www.adobe.com/support/contact/cscleanertool.html) and then re - install, we cannot solve problems or help until you do not have the software installed.

Tags: Adobe

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