How do you support users without having them reveal their password

I'm in the desk stand in great company. The head of our Department of COMPUTER security has recently published an email, across the enterprise, reminding the user is to never give their password for SOME reason any. It has not yet, but may impede our ability to help users. There are some situations where it is necessary to have a user login information. Speaking with our Department of COMPUTER security, they will not move on this issue. They want us to find ways around a user reveal their password for us even if it means that it will take twice as long to solve the problem.

What is considered a best practice security for office support. How do other companies support their users without having them never reveal their password?

Your question is better suited for the TechNet forums.

Tags: Windows

Similar Questions

Maybe you are looking for