How I fixed my USB ports not working not problem. Two ports left side previously does not... HP Dv7

So I do not know what is not "where it will honestly, but put there just to try to help someone else who has struggled with this as long as I did it...» I ended up having my two USB ports on the left side (turned out to be my 3.0 ports) working again when they recognize nothing. I could use the USB 2 on right 2.0 ports, but the transfer rate was terrible.

My answer on another question where someone had a similar problem... good luck!

'Hi. '

Not sure if this will help, but I had the same problem, the two ports on the left did not work on my Dv7. All this time I thought that the USB on the right were my 3.0 ports so I thought that would be nice, but it's been over a year that I initially had this problem and made a bunch of maintenance of the system meant that I would look through it again. In any case, I went to the Device Manager through the computer management tool. I know that you can go straight to the Device Manager, but just give you exactly how I did it. You can search just to start computer management.

So I chose Device Manager in the menu on the left side and it looked like ordinary Device Manager. Went down to Universal Serial bus controllers... at this stage, I watched the action menu on the right and select more actions, opinions and you click Show hidden devices. After that I went through my USB controllers one by one as I had done many times before and checked them, tried the update of drivers, etc... Under the USB controllers Section, I noticed something like xHCI Host controller of compliance Test... I right click it and went into its details, I tried the driver updated and installed the new driver. 2 new USB controllers immediately arises: Renesas Electronics USB 3.0 Host Controller and root hub.

Switched on a test drive from the right thumb to the left and the computer instantly recognized and installed the driver for the stick.

And that was all... hope it helps even if this is later. "

Hi @klark1kent,.

Thank you for visiting the Forums Support HP's, welcome and thank you for the important information.

Have a good week.

Thank you.

Tags: Notebooks

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