How is it that a computer which works very well with a direct Ethernet connection won't work with a switch, however any other computer using the same port, cable, ect, and so on, can?

Switch issues. Help, please.

How is it that a computer which works very well with a direct Ethernet connection won't work with a switch, however any other computer using the same port, cable, ect, and so on, can? We already checked the firewall as a question, that it was not, and now, we are puzzled.

Well, I know that the issue is long-term... believe me, it's a long, but as they say, the devil is in the details. Anywho, the question is, my grandfather has a HP laptop, which for two years has been able to run through a Linksys switch to his router and connect its printers to his laptop. About two months ago it suddenly doesn't work like that. Now, it works fine if it plugs directly into the router/Ethernet. My uncle suggested that the switch was bad, but after testing the same port, cable and all, the switch worked well for him. ' GRAMPS really needs this answered, but someone else, it is called can not understand and now I, in turn, ask you all for what you can offer. Here are the ideas that we have already discredited.

-Switch bad: as above, is that this particular laptop, even under identical conditions, the works of my uncle very well.
-Bad NIC: debunked through the fact we connected to the computer directly to the router and it worked fine.
-Bad configuration of the firewall: we have disabled the firewall (please do not notice, he wasn't the smartest idea, we already know) and even if she recorded the switch exists, the internet is always triggered when you are connected with the switch.

Thanks in advance for any assistance that you can provide and Merry Christmas to you all.

It would be useful to consult the results of the ipconfig/all command both when it is connected to the switch and when it is connected directly to the router.  In addition, what is the model of the switch?

To save the manual copy and the new hits of the ipconfig/all command output-

First connect through switch.
Open a command prompt window (start > run > cmd > OK)
Type the following lines in the black command prompt window and press ENTER after each line

echo "Connected via the button" > "% UserProfile%\Desktop\ipinfo.txt".
ipconfig/all > "% UserProfile%\Desktop\ipinfo.txt".

Now connect directly to the router, type the following lines in the command prompt window and press ENTER after each line

echo "Connected to the router" > "% UserProfile%\Desktop\ipinfo.txt".
ipconfig/all > "% UserProfile%\Desktop\ipinfo.txt".
Notepad '% UserProfile%\Desktop\ipinfo.txt '.
output

Copy the contents of the Notepad window in your response (if you use the laptop when it is connected directly to the router) or close the Notepad window, and then copy ipinfo.txt of the laptop to the Gramps in a USB FlashDrive you can connect to any computer allows you to answer.

You can delete ipinfo.txt on the desktop when you are finished.

Tags: Windows

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