How long it take for EZ Serv to get a replacement LCD?

I just sent my beloved X 61 Tablet for return to the problem of detachment of bezel/LCD (SXGA +). I was told by EZ Serv information center and EZ Serv representative that they have to order a spare for my LCD. They will specify no time as it takes to get the replacement. Anyone here have a similar experience? How long did you wait to get your problem fixed bezel with IBM/Flextronics detachment?

Thanks for any information

Thank you ajkula66!

Update:

EZServ sent the machine back yesterday evening by DHL from one day to the next. I received the machine around noon time.

The following items have been replaced (according to the report of the action)
LCD display/screen
Plastics (the frame of glasses has been changed).

They have also updated the BIOS to the latest firmware.

I noticed that the new LCD is brighter and more blue than the other older. Easier on my eyes, especially because it is brighter. The detachment of the bezel is completely corrected now. Later I will report in a few weeks to see if it sticks.

So far, I am satisfied with the service of Lenovo, but EZserv online information site can be improved.

Tags: ThinkPad Notebooks

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