How long to get a response for the exchange of license platform?
I presented a case to Exchange my driver's license for CS6 from PC to Mac, and it's still sitting in the queue as "open - pending Adobe response". I bought the software online directly from Adobe and provided my order number. I don't understand what is so hard to get a response from customer service. Does anyone have a number I can call? Apparently, it is not found on their support site.
Thank you!
Phone support | Orders, returns, exchanges
http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Tags: Adobe Licensing
Similar Questions
-
I tried to delete some unused programs of my had drive and cleared PC wlidcl.dll How can I get this program for the PC works as before? The PC works now as slow as a snail climbs. What do you suggest me? Thank you
Norman.--
E-mail address is removed from the privacy *.
original title: wlidcl.dll
Hello
I suggest to follow the steps below and check if the problem persists:
Not one:
Uninstall Windows Live essentials followed the procedure described in the link:
http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
Step b:
Download and install Windows Live essential from the link:
-
How can I get an invoice for the purchase of the Adobe program? I live in the Mexico.
How can I get an invoice for the purchase of the Adobe program? I live in the Mexico.
Hi Angela,.
Please consult this document: print a receipt of payment or invoice for your subscription to creative cloud.
Best,
Sara
-
How can I get a driver for the glide cruzer sandisk flash drive
How can I get a driver for sandisk cruzer 4 GB flash drive glide? I use win7 32 bit. I have a yellow flag in Device Manager
Other usb devices work on this PC?
Is it the same if you try all usb ports?
You can test the device on another PC?
-
How can I get a receipt for the annual subscription
Hello
I recently had my annual subscription. How can I get a copy of the invoice.
Thank you
Mike
Hi Mike,.
Please see this: manage your membership and your payment. Cloud Creative
See the section for credit payments & cards for more information about printing a receipt of your subscription order.
Best,
Sara
-
How can I get my password for the time a bsod
How can I get my bios password or my password
Hi bigdogsam1.
You try to create the password for the BIOS of your computer? If so, follow the steps provided below:
Restart your computer and press the F2 key for 7 to 10 seconds to access the BIOS Setup.
On the Security menu, press the DOWN ARROW to select set the computer password and press ENTER.
Enter the password in the message box and press ENTER.
Type the same new password to confirm.
If the BIOS password has been forgotten, come back with exactly the model of your computer for further assistance. Look for the model # here: http://esupport.sony.com/US/p/support-info.pl?info_id=264
Note: If my post answered your question, please mark it as an "accepted Solution".
-
How can I get a password for the administrator?
I live alone and I am the only one with access to this computer. There are many times when I'm out a program without an administrator password. How can I get a password "Administrator"?
Thanks for your help.
MARK
When you first loaded Windows, just after buying the machine, you have been prompted for an account name and a password. This account is an administrator account. You can now use it for all administrative purposes.
-
How can I get a update for the Canon EOS 7 MK II
Can you tell me please how to get an update of Lightroom 4 > 4 for the Canon EOS 7 d MK II.
Native support of Lightroom for the D750 has been added in the Lightroom update published 5.7 tonight.
Version details:
Lightroom 5.7: http://blogs.adobe.com/lightroomjournal/2014/11/lightroom-5-7-now-available.html
Camera Raw 5.7: vailable.html http://blogs.adobe.com/lightroomjournal/2014/11/camera-raw-8-7-and-dng-converter-8-7-now-a
-
How can I get one bought for, the installed version of PSE13 to open it?
I installed my purchased version of PSE13 twice. But it does not open when I click the icon PSE. How to open? When I click the icon, it wants to load again. Thank you. Marty
You should ask this thread in the forum of Photoshop Elements.
When you post your question there, but of course to detail that you are using the material and what version of operating system.
-
When I am not connected to my account Adobe CC and I discovered this page (Adobe Stock - high quality royalty free galleries of photos and vectors |) Adobe Stock) I see an option for grouping Adobe Stock with my existing subscription to creative cloud. There is a button to connect right underneath. When I click the button and the connection, I went back to the same page. Except that nothing has changed. The section "You already creative cloud?" disappeared, and there is no option on the page to group Adobe Stock with my existing subscription of CC. What I am doing wrong? Are there some restrictions on my account that I'm not aware of?
Hello
As you have an account of the CC teams you can add the Stock via the administration Console license - manage your membership and your payment. Adobe Stock -see the section "upgrade your membership to cloud creative to include Adobe Stock membership > if you already have a creative cloud to the membership of the teams.
Thank you
Bev
-
How can I get a receipt for the purchase of download of logic?
I downloaded Logic Pro a few hours earlier, but I got no reception of my payment, how to do this?
any help is appreciated!
See your purchase history in iTunes on Mac or PC - Apple Support store
Click on the link above...
-
How can I get my password for the mail server
I had to change my password for email to work through chrome for my home email, now I can't on my email with the password account on my laptop. His past mail server application, is different from my password I use to access my account gmail away from my computer at home?
The password that gives you access to gmails webmail account using a browser is the same password that Thunderbird needs access to this same server to download e-mail messages.
-
How can I get a replacement for the dvd 6.1.7600.16385 driver
HP60-531NR laptop, Windows 7 64 bit computer
Norton 360 necessary uninstall before installing new ones have damaged this driver
Thank you
Hello
First, try the automated Microsoft fixit at the link below.
Check if the drive works now.
If the drive does not always correctly, click on the Start Menu, open Control Panel and click Device Manager. Click to open the CD/DVD-ROM drives. Right-click on the drive and choose uninstall. Do not delete if requested drivers. When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar). Let windows reinstall the disc and see if it works now.
Kind regards
DP - K
-
I can't connect my hotmail account, I sent a password reset request yesterday 03.03.2011 around 10:30, but I'm stil did not receive feedback after 24 hours. What should I do now?
Hello
As you use Windows Live Hotmail, I recommend you contact Hotmail for assistance support.
For more information, please visit: Windows Live Hotmail: main problems and Support information
Hope the helps of information.
Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
The Task Manager is now just 'CPU' because I must have hit something wrong. I was hoping just to click on the tab use the CPU in the Task Manager, now somehow when I hit CTRL, remove alt. it shows only the CPU usage graph.
Double-click the window border.
Maybe you are looking for
-
I tried to install Quake 4 on my Windows 7 computer, and a message saying "Library not registered" keeps popping up. I searched for solutions to other websites and it just said I should right click and press "Run as Administrator". I can't find this
-
Problems using "Appellant library function Node" statements with a DLL compiled by LabWindowsCVI
I'm calling a simple C routine to a VI by using the node call library feature. The example of ANSIdouble.vi, found inside the example called DLL.VI given in the help files does not work. But when I replace it with the same program (the source code i
-
How to read/write a SQL Server records hosted on the Web?
If I have a MS SQL Server hosted on the internet, how can I use Labview to access? Popular examples. TIA, Them
-
Search previous questions / answers
-
I get error 337 when I try in my gmail, can one help
I get error 337 when I try to enter in my gmail, can help a whole