How the can stop people in my street to connect to their computer online using my attenna high speed

I have on my road of people using my highspeed turn to get online, l think computer isses are related to this.

I called the router company xplornet told me to call proved to be a waste of time.

Xplornet sold me router they installed and set up the system, l think they would try the less high Hel [p secure my connection online of course, but also waste of time can someone help me?]

Thanks Jim (Ontario), Canada

Hi Jim,.

Almost (I would say that everyone that I don't know any that aren't, but there may be exceptions) any wireless connection can be attached to any use not authorized except by computers using the appropriate encryption type, encryption code and a unique key for access (typically implemented by the router using the appropriate options - the strongest your system can accommodate and that are available to you - and knows the proper procedures to establish a good connection user name and password and a secure key and remove the reset of the keys of all standard - as admin/admin for linksys routers (but be sure to not lose your login or you'll be watered) - then you configure the computer to match the appropriate settings).

Why the router company won't help you is beyond me - it should be part of the common, ordinary customer service.  And I find it very hard to believe that this is not possible (a company that sells a system without guaranteed seems like it would fail so quickly in today's market it would be almost a joke).

But we really cannot help you here because it comes to configure the router with security defined and then configure the computers allowed to access with the appropriate codes for permission, while all others would just discarded).  We can help you in another forum on how to configure computers to work with the settings of the router (but it's usually easy once the router settings are established), but the router must be done with the help of the router or company the company that sold you the system that we know how to get it or the appropriate configurations commands and settings to use this system.

You must call again and this time insist to talk to a supervisor and then a Manager, then a Vice President, until you get to someone who will help you.  Maybe if you threaten to cancel or dispute the charges or to take legal action, you will have someone who will help you.  Start by xplornet as they put in place and should have done so on a basis that is secure from the outset and to refuse to be redirected to the router company until you've climbed the echelons of power as much as you can on the phone and online.  Then, if necessary, do the same with the router company.  I'm sure that you get just the evasive answers and someone in these societies can help you configure the router to have good security.  You must be the "furious, angry, frustrated, angry, demanding, irritating, unstoppable, persistent client, who KNOWS that it is possible for them to help" who realize they won't go away until you get what should have happened from the beginning (even though it's far from your normal personality and you feel comfortable to be like this - it is sometimes the only way to get real results with some companies).

I hope this helps.

Good luck!

Tags: Windows

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