How to backup my iphone

I have an iPhone 6 and I wanted to update my IOS 9.3.2 software. iTunes told me that I have to support my phone to continue. I clicked 'save', after a few minutes, the sign has come: "iTunes could not saved the iPhone... because iPhone disconnected", even though my iPhone have not stopped and I was always being able to copy my photos on the phone! What can I do to fix this and to save my phone?

There are two things to try.  First - back to iCloud, rather than iTunes on your computer.  The second thing is to remove the backup that is already stored on your computer.  Go to iTunes and in your Menu bar go to iTunes > Preferences > devices.  Identify the old backup, delete and then back up your iPhone back to iTunes and you should no longer have the disconnect message you may receive.

Tags: iPhone

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