How to call someone at adobe?  I just bought a product and can not use/search it!

Similar Questions

• I just bought this product but can not find the download button

  I just bought this product, but can't find the download button does - what I do?

  What is "this" product?

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• My system crashed and I need Adobe Acrobat, I bought years ago and can not find the records.  Help, please. My phone number is [removed]

  How can I reinstall Adobe Acrobat?  My name is Phil [private information removed].  I need Adobe Acrobat to submit documents for my work.  It is very important that I have reinstall Adobe Acrobat.  Can someone help me?

  You can download Acrobat DC, XI, X, 9, 8 from https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

  You will need your serial number to activate the software, or your Adobe ID if you have a subscription.

• Just bought the CC and can not download LR.  I downloaded the application manager but when I go to select LR he wants me to pay again? Help I'm not too savvy, computer just bought CC and can not download LR.  I downloaded the application manager but when

  Any help is appreciated

  Lightroom CC 2015 requires MAC OS 10.8. In this case, you are only able to install version 5 of Lightroom.

  You can install the trial and activation barriers check your hosts file as explained by Brucgovn.

  More info on this doc:

  Log, activation, or connection errors. CS5.5 and later, Acrobat DC

• I just bought a SX50HS and continue to use a SX130IS bought in 2011.

  I just bought a SX50HS and continue to use a SX130IS bought in 2011.  I have a 2.3 GHz Core 2 under Win XP SP3 machine.  This goes to my videos in 1280 x 720 SX130 without insisting on the CPU at all.  Now they say I need at least 2.6 GHz to run videos of the new camera.  If I install the new software it will work also with my huge steps. the SX130 photos and videos?  What will happen?  I spent $$ on a new camera and do not want to use my laptop more quick which has a tiny screen for the new camera.  The SX130 2010 software has no problem showing all the file types that do not come with his camera.  If I only produce 1280 x 720 size it will be OK?

  You reply to the message from Canon:

  Looking at the previous post of Canon, I understand what he says, but some people in this forum say that they prefer ZoomBrowser ImageBrowser.  My problem is in my SX130IS's CameraWindow and ZoomBrowser doesn't whence jpg files (it displays the images of the phone of my daughter, brother-in-law camera, etc.) and I don't think I want something different.  If I install the new CameraWindow alone or with PLR is an option?  Basically, I use my desktop computer for critical tasks related to my work and personal research and development and still tend to avoid changing anything.  If I try the new software, it would be on my laptop which does contain nothing critical.  Then at some point soon I need to migrate the Office XP to Windows 7 (radical)!  In the meantime, I can remove the memory card from my SX50HS and ZoomBrowser bed in his usual way, which is like CameraWindow.

• I just bought Creative cloud and can't install photoshop, the other says apps try instead of the installation?

  I just bought Creative cloud and can't install photoshop, the other says apps try instead of the installation?

  Hello

  Please see the instructions at the link below:

  Connect and disconnect activate Cloud Creative applications

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Activation and deactivation of troubleshooting

  Creating cloud connection errors

  If the links above does not help you, please visit Creative cloud showing the evaluation mode

  Let us know if that helps.

  Kind regards

  Bani

• I bought Lightroom 5 9 December 2013 and want to download to my new computer.  I spent an hour chasing the download link.  It's funny, when I bought the product Adobe responded and took my money in 5 minutes. Now, I want my product and can not find a year

  I bought Lightroom 5 9 December 2013 and want to download to my new computer.  I spent an hour chasing the download link.  It's funny, when I bought the product Adobe responded and took my money in 5 minutes. Now, I want my product and can not find an answer.

  Have you tried these links

  Adobe - Lightroom: For Macintosh

  Adobe - Lightroom: For Windows

• just reinstall photoshop cs5 and can not get updates installed?

  just re-installed photoshop cs5 and can not get updates to load and install.

  the program works.

  CS5 update does not work?

• How to make a refund on an app that I bought by mistake I can not use in the United States

  I have Down loaded and bought an antenna app companion that can not be used in the United States for $2.99.  How can I get a refund

  Purchases are considered final, but you can try the page 'report a problem' to contact iTunes Support and see if they will refund or credit you: http://reportaproblem.apple.com

  Or you can try to contact iTunes support via this page: https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

• I bought Adobe PDF Pack and can not use...

  I bought the Adobe PDF package in January and I can't use it.  I'm trying to license it and she asked my serial number.  I am interested in the Bill but don't see a serial number

  Hi Vivian,.

  There is no serial number for PDF Pack, and he will never ask you for one.

  It seems that if you paid for PDF Pack and download Acrobat Pro. Two different things, completely.

  PDF Pack has nothing to do with the editing of PDF files (except by converting into Word).

  To use the Adobe PDF package, you must log in to https://cloud.acrobat.com/ using your Adobe ID and password.

  Please see this KB for help using Adobe PDF Pack.

  Let me know if you still have questions or need assistance.

  Kind regards

  Nicos

• The installation fails work properly, I just bought your product and I am unsatisfied extermely of support.  What should I do?  How can I talk to someone?

  Exit code: 6

  Please see specific errors below for troubleshooting. For example, the ERROR:

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 4 (s)

  -Payload: Package redistributable Microsoft Visual C++ 2012 (x 64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20}.

  ERROR: third charge useful Installer vcredist_x64.exe failed with exit code:-2147024546

  ERROR: Cannot install the Microsoft Visual C++ 2012 Redistributable Package (x 64). Please try to install by double-clicking the executable file in "C:\Users\User\AppData\Local\Temp\{D7F6C2D9-31B5-468F-BAE5-CC4E5E46082F}\Illustrator_18_L VC 2014\payloads\Microsoft S20_win64\Adobe Illustrator CC 2012 Redist (x 64) \vcredist_x64.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 64) Microsoft Web site - www.microsoft.com

  -Payload: Package redistributable Microsoft Visual C++ 2012 (x 86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC}.

  ERROR: third charge useful Installer vcredist_x86.exe failed with exit code:-2147024546

  ERROR: Cannot install the Microsoft Visual C++ 2012 Redistributable Package (x 86). Please try to install by double-clicking the executable file in "C:\Users\User\AppData\Local\Temp\{D7F6C2D9-31B5-468F-BAE5-CC4E5E46082F}\Illustrator_18_L VC 2014\payloads\Microsoft S20_win64\Adobe Illustrator CC 2012 Redist (x 86) \vcredist_x86.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 86) from the Microsoft Web site - www.microsoft.com

  -------------------------------------------------------------------------------------

  Always the same, follow below steps again:

  Go to Control Panel > program and features.

  Under the list of programs, look for " 2012 Microsoft Visual C++ Redistributable package (x 86)" and uninstall the same.

  When you are prompted to " reboot" the computer.

  Then uninstall " package redistributable Microsoft Visual C++ 2012 (x 86).

  Once you had uninstalled package redistributable Microsoft Visual C++ 2012 (x 86). Click on the link below and the "vcredist_x86.exe" download and install the same.

  http://download.Microsoft.com/download/1/6/B/16B06F60-3B20-4FF2-B699-5E9B7962F9AE/VSU_4/VC redist_x86.exe

  Then launch application creative cloud and try to reinstall Illustrator and check.

  As you can see in the description of the error failed to install the redistributable Microsoft Visual C++ 2012 (x 86)' and package redistributable Microsoft Visual C++ 2012 (x 64).

  It is ideal to uninstall them and reinstall the updated version. that should solve this problem.

• I just bought this product and when I click on file PDF EDIT I just opened in Adobe Reader MS it jumps back to buy... ZUP?  I saw an ad in a week without response

  any way to talk to in person support?

  Your problem is that you have subscribed to a new, different from the app (Acrobat Pro), but still use the old free app (Acrobat Reader).

  You must

  1. download Acrobat Pro.

  2. installation of Acrobat Pro.

  3. make sure that you are using Acrobat Pro.

• the former admin account controlling many files how to remove this unknown account I have only one account and can not delete or move files.

  Impossible to delete or move some files because of the property with Administrator removed after upgrade to vista
  I tried to upgrade to Windows 7 & and pc crashed couldn't reload so went for new install this left an unknown error account.

  Hi all

  I was having the same problems and this message is used to solve this problem

  (1) the correct syntax for the activation of the Administrator's

  NET user administrator / Active: Yes

  Notice, there is no space after the slash

  (2) that works, I logged as administrator.

  I could just go in the folder, click on security, to change users, to remove the

  (3) now, I did run in which inherit permissions errors, here's what I did to get around that
  In the Security tab, select ADVANCED security features, find the user to EDIT the PERMISSIONS
  Highlight all users, EDIT, all DENY options to checked, will APPLY, you receive a warning about using the DENY option, just OK, OK OK, return to the Security tab.   NOW, come on in, user of the IDE and you should be able to remove this

  (4) another thing, make sure that the is not owner on any of the folders.  I've changed them all to someone else, but be careful, that could spoil you

  Hope this helps

  Happy holidays from cold, wet PHX, who would have thunk it!

  Lost_N_Arizona

• I bought Creative cloud and can not download After Effects. I do not use of Akamai's Download Manager. How can I solve this problem?

  Thank you very much

  You must acquire the CC desktop application and use it to download/install applications of your subscription.

  Creative cloud to desktop
  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Sign out, sign in | Creative office cloud app
  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Help of activation & deactivation
  https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to's

  Install, update, or uninstall applications
  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

• I just bought LR6... can not go beyond the Sign In... I tried everything... 2 + hours wasted!

  During installation I must sign in, and when I try I get this message.

  The Adobe ID and password do not match.  Please try again.

  I changed my password several times.

  I can connect to the site with no problems, but when I try to when installing LR6... same error.

  I'm so frustrated!

  Any help would be appreciated... 14 to 23 minutes phone hold time...

  It could be your request your login information from the system to allow the installation of computer security.  If it is a Mac, it is highly likely.