How to cancel my subscription to Adobe? I am charged every month and I do not really use it enough to justify. I followed the instructions of tine for how to cancel at least, but it does not give me the "Cancel" button to click.

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• Hello, I installed adobe illustrator (I pay every month) and I would install illustrator in another computer. Is this possible?

  Hello, I installed adobe illustrator (I pay every month) and I would install illustrator in another computer. Is this possible?

  Yes, your subscription allows you to have the software installed and signed in two machines.  You can actually install on as many as you want, but only two can be signed at the same time.

• First Adobe has charged to me for the second month and I do not think its fair... How do I get my money back?

  First Adobe has charged to me for the second month and I do not think its fair... How do I get my money back?

  You know that when you purchase a subscription, you do not pay a month ago and you own the software?

  You pay a subscription that you want to use Cloud Plans https://creative.adobe.com/plans software

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• Why am I being charged every month on my credit card, but im not getting no not my app services! and because the system does not show me as a premium member I can't contact anyone for my refunds or changes! Help, please!

  Why am I being charged every month on my credit card, but im not getting no not my app services! and because the system does not show me as a premium member I can't contact anyone for my refunds or changes! Help, please!

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hi there - already I bought a month of adobe stock (10 pictures per month) and cancelled it after a month. The system is not offered this choice. Help, please. It meets my needs, I won't be frozen for more than a month. Thank you

  Hi there - already I bought a month of adobe stock (10 pictures per month) and cancelled it after a month. The system is not offered this choice. Help, please. It meets my needs, I won't be frozen for more than a month. Thanks Jo

  Hi Joanne,

  Do you mean that you're not seen the monthly plan? Can please sign in the stock site, go you to: plan pricing and membership Adobe Stock | Adobe Stock and send me a screenshot of what you see? This will help me to solve your problem.

  Thank you.

  EBQ

• I have a subscription to Adobe ExportPDF. What is it and how do I enter?

  I have a subscription to Adobe ExportPDF. What is it and how do I enter?

  Here's all the info you need: Introduction to Adobe ExportPDF | Insights into the Acrobat Solutions | Adobe TV

• I deleted a request but I'm still having charged every month. How can I solve this problem of billing?

  I deleted a request which is life360, but I always get charged every month. How can I solve this problem of billing?

  You must cancel the subscription. What follows has instructions: view, change or cancel your subscription - Apple Support

• I tried to download Adobe Premier on my Macbook Pro and it says I don't have enough room.  How much room do I need?  If I use the cloud version, how much room do I need?

  I tried to download Adobe Premier on my Macbook Pro and it says I don't have enough room.  How much room do I need?  If I use the cloud version, how much room do I need?

  Mac OS

  • Processor Intel multicore with 64-bit support
  • Mac OS X v10.9 or v10.10
  • 4 GB of RAM (8 GB recommended)
  • 4 GB of disk space available for installation. additional space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
  • Additional space required for preview files and other files to work (10 GB recommended)
  • 1280 x 800 display
  • Hard drive 7200 RPM (multiple fast disks configured in RAID 0 recommended)
  • QuickTime 7.6.6 software required for QuickTime features
  • In option: GPU card Certified Adobe for GPU acceleration
  • Recording and Internet connection are necessary for activation of the software required, validation of subscriptions, online access to services *.

• 5.7.1 Lightroom and NIK collection. I installed Nik Collection correctly. I followed the instructions from Adobe for importing the plugin in Lightroom. If I go to "photo" / "past to" (I use the Italian version, so I don't know if the translation of the po

  Lightroom 5-7-1 and NIK Collection. I installed Nik Collection correctly. I followed the instructions from Adobe for importing the plugin in Lightroom. If I go to "photo" / "past to" (I use the Italian version, so I don't know if the translation functions and controls is correct!) happens that all plugins are visible but not active. And even the default plugins are no longer active. I have repeated several times the procedure installation, but without result. Can anyone help? Tiziana

  You may need to do a manual install. See if this link helps:

  https://support.Google.com/nikcollection/answer/3002259?HL=it

• I had photoshop on my windows now the graphics card has gone bad and you want to move to my MAC I pay every month and I am a student, so, how can I transfer accounts until I get a new computer

  I had photoshop on my windows now the graphics card has gone bad and you want to move to my MAC I pay every month and I am a student, so, how can I transfer accounts until I get a new computer

  If you are on subscription, you just install it on your new computer and sign in with your ID Adobe that you used to buy PS when you arrive up to two installs, it will tell you that you have exceeded you install limit and asks if you want to disconnect other computers. Just so disconnect you. No need to have to disable or call Adobe!

• I use Windows Live mail for months and suddenly can not receive or by e-mail. I'm getting Error 0x800CCC0E, socket 10013 error ID.

  Windows Live Error 0x800CCC0E, socket 10013 error

  I use Windows Live mail for months and suddenly can not receive or by e-mail.  I'm getting Error 0x800CCC0E, socket 10013 error ID.  I don't think that all the parameters have been changed recently.  What motivates this error?

  This computer is home and cable? If so, this is the e-mail scan probably the cause. According to your AV program, you may need to reinstall.

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  Why you don't need your anti-virus to scan your email
  http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

  Note that for many AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck e-mail scanning when the option is available.

  Also note that WLMail has its own forum.

  Windows Live Mail Forum
  http://www.windowslivehelp.com/forums.aspx?ProductID=15

  Bruce Hagen
  MS - MVP October 1, 2004 ~ September 30, 2010
  Imperial Beach, CA

• Is it possible to display the dynamic value in the ToolTip? I tried: this.assist.toolTip.value = this.rawValue; for a text field 'property MouseEnter', but it does not display the current raw value. It displays a previous raw value of the field... Guilty

  Is it possible to display the dynamic value in the ToolTip?

  I tried:

  this.assist.toolTip.value = this.rawValue; for a text field on 'ownership' MouseEnter

  but it does not display the current raw value. It displays a previous raw value of the field...

  I wrote 'YYYY', but is not displaying on the first mouseEnter event

  

  When I show event mouseEnter for the 2nd time it gives good value.

  

  Now, I changed the "BBBB" value but the first mouseEnter event it displays the value previous i.e. "YYYY."

  

  I found the solution. I wrote the script ("this.assist.toolTip.value = this.rawValue ;") on 'property MouseEnter' but the need to write the script to the "Output" of the field event. ")

  

  Thank you.

• I want to cancel my subscription. He says I'm in a free membership, but I'm being charged every month. How can I cancel it?

  I want to cancel my account. He says I'm on a free trail, but I am in charge each month. How to stop these payments and cancel my membership?

  Hi Kristina,

  The Adobe ID on the forums has no active membership CC or licenses under him.

  Please confirm the Adobe Id for which you see the charge each month or you can call customer service to figure out the exact order.

  Kind regards

  Sheena

• Adobe Reader seems to have uninstalled and I can not install.

  Hi guys,.

  I tried to open a PDF file yesterday and found that the player (v10) seems to have uninstalled itself (I don't him have not uninstalled since its last update and my flat mate says that it has not hit one of my programs). I downloaded the latest version of your website (v10.1.1) using firefox and found that when I tried to run the Setup file, nothing happens. Manager tasks indicates the running process, but it does not consume any CPU usage. I tried closing all other programs and the same thing happens. I left the laptop for some time see if she would go, but it's not. I am running windows vista.

  Thank you

  K

  You can try the following.

  Remove all traces of drive (and not only the program) of your system using the Windows Installer Cleanup utility. It is no longer supported by Microsoft because it can produce problems with Win 7, but you can always download it from places like

  http://MajorGeeks.com/download.php?Det=4459

  Then download the installer of the reader of

  http://get.Adobe.com/reader/Enterprise/

  and perform a clean installation.

• everytime I open my files in HDR pro it gives me a black screen and my lightroom not gives me the possibility of HDR?

  whenever I try to use my HDR pro it gives me a black screen and lr does not give me the HDR option

  Hi cheryld,.

  Please update the drivers of graphics processor on the manufacturing site, also the Version of Photoshop to 2015.1.2.

  Photoshop CC 2015.1.2 update now available

  And you need to select several images in Lightroom > menu photo > edit in > merge HDR Pro in Photoshop.

  Kind regards

  Mohit