How to change the administrator managed apple id?

Hey,.

I upgraded to the Manager of the school of Apple and entered the Apple ID used for DEP as administrator Managed Apple ID (ID One for all ;-)).

Now, it is not possible to connect with this ID in the DEP. If I try to change the ID managed in the school of Apple Manager, I get the message "connection error".

What I have to do, to get back to work Apple ID?

Hello clausfromritterhude,

Thanks for this info and choosing the communities Support from Apple. I know how important understanding Apple school Manager since update is for you! By this article from Apple:

Upgrade your facility to the Manager of the school of Apple

From what you have stated, this behavior is expected not to be able to connect to the DEP (device registration program). Here's a quote:

"After completing the upgrade, you will use the Apple School Portal Manager to access your data. You will have access to the Apple site deployment after upgrading programs. »

See you soon!

Tags: iPad

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