How to check my identity?

Hi, I go the settings-> iCloud-> password and security. I want to change my Security Questions, because I have lost the answers, I would also like to set up an alternate email address. I can't do these things because when I type the Questions of safety or emergency Email address menu item, a box to "Verify the identity" appears with the Questions of security, I misplaced the answers to.

All the online options lead to the box to "Verify the identity" I mentioned above.

It is important to achieve!

Can anyone help? I tried to call support, but could not pass through; It is three o'clock in the morning; auto answer does not mention opening hours.

I thought online chat support, but could not find the web page.

Thank you!

There is a contact link. You can schedule a call.

Apple ID support

Tags: iCloud

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