How to check the compatibility of graphics cards from my computer

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  Hello

  Thanks for posting your question on the forum of the Microsoft community.

  I would like to know some information about the problem so that we can help you better.

  1. the computer froze before installing the graphics card?
  2. have you made any changes to your computer hardware or software?

  I would suggest trying the following methods and check if it helps.

  Method 1:
  Run this Microsoft fixit and check.
  Reference:
  Difficulty of Windows system performance slow computer problems
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  If this does not help, then use method 2.

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  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Please also check the compatibility of the graphics card with Windows 7 in the Windows Compatibility Center
  Refer to this article:
  Windows Compatibility Center
  http://www.Microsoft.com/en-us/Windows/compatibility/CompatCenter/home

  See also:
  8.1 Windows, Windows 8 or Windows 7 hangs or freezes
  http://support.Microsoft.com/kb/2681286

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

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