How to check the Dell laptop computer charger is authentic

Hi.Dell Community

I want to know how to check the Dell laptop computer charger is authentic? also, I bought the system in India on 30' th December 2015 but its POW watch warranty expires at the beginning?

Warranty details
Service Provider Start Date End Date Days warranty
Only the the parts warranty REFERENCE DELL 26/06/2017 26/09/2017 614
Next business day response REFERENCE DELL 26/06/2017 26/09/2017 614
Only the the parts warranty REFERENCE DELL 26/06/2016 26/06/2017 522
Next business day response REFERENCE DELL 26/06/2016 26/06/2017 522
Parts only warranty (in Service) REFERENCE DELL 25/06/2015 26/06/2016 157
In service (3-Business Day)(8x5) REFERENCE DELL 25/06/2015 26/06/2016 157
TECHNIQUE STANDARD TELEPHONE SUPPORT REFERENCE DELL 25/06/2015 26/06/2016 157
Only the the parts warranty REFERENCE DELL 25/06/2015 26/06/2016 157
Next business day response REFERENCE DELL 25/06/2015 26/06/2016 157

Hi Hema,

Thank you for your kind reply.

I bought the system in a Dell store allowed, but the thing is I'm getting confused on post purchase experience.  The bag pack which the seller gave me apparently local, when I refused to take it, he assured me that I will get a real bag after a few days. I also think that I cheated from windows.

I will be much obliged if you can read the issue in the context (the conversation with the windows community)-

My question - what is the use of "slmgr / / ato" command, my system is watch a range error code 0x80072EF7, when I run this command. can be solved?

response-

Thank you for visiting Microsoft Community.

According to the publication of the description and the error code that you get when running ' slmgr / / ato "command, it seems that you have any question in your Windows activation.

Use of slmgr / / ato command:

For volume systems, with a KMS host key retail editions or a key to activate Multiple (MAK) installed /atoprompts Windows to attempt activation online. Activate Windows license and product key from the Microsoft server. If you receive error 0x80072EF7 code then I suggest you to try the steps outlined in the article below and see if it helps you to solve the problem.

My question-

I can't run these technical stuffs on my computer. I'm scared I might lose the original settings since I'm not familiar with computer terminology. I didn't activate windows, I run the command "slmgr/ato' because of Microsoft technical team asked me to do the same. The reality is that I just bought a new Dell laptop, which came with no reinstalled windows, but dealer told me it communicates me windows 8.1pro as compliment (when I asked him which win. I should use win10 update or win original 8.1). and the cost of windows is not mentioned in the Bill. I was not aware at the time of the purchase that I won't have a preinstalled windows system, because I asked the price for laptop with the desired configuration and win8.1. I never thought that I buy a DOS system. I paid for almost the same price for laptop with "win 8.1pro" brokers in the area compare to preinstalled laptop computer sing.language win8.1. After 2 days, when I realized the question and asked the technical team at Microsoft to see if windows that is installed on my system is authentic or not, and they told me that windows is authentic, after checking with my key.  From there, my doubt starts Can a windows be true, even if the user has no evidence that he has purchased? Is the only information is the product key which certifies the genuine windows? What is the risk if the dealer gives the same key to another customer as a "compliment".

Once I shared the issue with Microsoft support, they tried to hear me, but I think that they have not properly my concern. However, they asked me to run that command and message showed that windows is already activated. Since then, I thought that it could be someone else can also use the same key, I tried to check this order 4 days after. Since then, this error shows. Now, I want to solve each and every error on windows, I will also be very grateful if you could provide me the only way to learn how to check the real windows.

response-

Yes, I agree with you, your concern on the product key. It is true that your computer vendor could give the same product key to the other person as a gift too. If another person uses the same key to activate the OS, then you might get pop up to activate your Windows or other activation errors.

You can see the article mentioned below to check if your OS is authentic.

My question-

Today, I called again to Microsoft helpline years technical support says my concern again. This time they told me that 'the ID of the product' which I use is enabled on other computers, but still found my authentic windows. I wonder, earlier the chat session which is held with the technical support told me that no one can use the same key that I use. If it someone trying to do it won't affect my computer because I am one who is authentic and the first user. I don't understand why are there different versions of the truths in the company for the same problem?

I feel very sad that the company like Microsoft is not able to do something for their customers like me who are less sophisticated techno and want to become authentic windows user! Now, I think there must be a link any between the 'error', I've mentioned above and even the activation key on a different system.  I'm afraid how it would affect my system if other systems get activated by the same key. I don't know what are the services that I won't be able to enjoy if my windows become ingenuine later. Kindly guide me how to raise my complain about best way (with respect to the argument) to the dealer or authority be it is.

response-

If you have a valid key, then you will be able to turn it on again. If you call our support team then they will check into his tool and validate it, after doing this they will validate your key and help by activating the latter, if it turns out anyway.

Keep us.

Tags: Dell Laptop

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