How to deal with operating system windows 8.1 and apps on usb device

Hi, I have a laptop Lenovo G505. Windows 8 64-bit was preinstalled in it. Later, I upgraded to 8.1. Laptop is almost 9 months and still under warranty. Since a few days, built Lenovo solution Center alert this analysis of hardware detected failures in one or more devices. On suggestion of Lenovo, I ran hdtune pro app in my machine and it also detected 3 hard drive errors. As my machine is under warranty, Lenovo is ready to replace my hard drive with a new one. But they say that it is the responsibility of the customer to return the windows 8.1 operating system and install in the new drive and their liability is limited to the replacement of the hard disk only. I am not computer savvy and I request concerned to guide me how to deal with operating system windows 8.1 on external media like USB, DVD, and install in the new drive. I also installed a number of apps and paid games. Therefore, I would like to resume these games also files so that I need not buy again. Assistance in this regard is required.

Hello Mohan,

Thanks for posting your query in Microsoft Community Forum.

I can of course understand the situation and will be happy to help with your query.

Let me ask you;

  • You have the key product for Windows 8 or 8.1?

You can create an installation media (DVD/USB) for Windows 8.1 and re-install when you want. However, in order to create an installation media for Windows 8.1, you need the product key. If you don't have the product key for Windows 8.1, you can not create installation media.

You can create the installation media for Windows 8 by using the product key Windows 8 If you have. In this case, install you Windows 8 first and then go to Windows 8.1 through store.

As far as your paid apps (purchased by store) are concerned, you should be able to install them as soon as you sign in with the same Microsoft Account where apps were purchased.

You can see the steps indicated by Ronnie Vernon replied on 24 December2013, re - install paid apps.

You can follow the steps below to create installation media.

  1. Run the program Windows 8.1 configuration or installation of Windows 8 (depending on the availability of the product key for the specific operating system.
  2. When you are prompted to run or save the file, choose run

  3. When you are prompted to enter a product key, enter the 25-character product key, that you received when you purchased Windows 8.1 (or Windows 8).

  4. When you are prompted to install Windows 8.1 (or Windows 8), select install by creating media and then click Next.

  5. Select the type of media you want to use: either a Flash DRIVE or a DVD.

To create a USB flash drive

  1. Click on the USB flash drive.

  2. Plug the USB key into a USB port on your PC.

  3. When you are prompted, select the USB key that you want to use, and then click Next.

    If you have files on the USB flash drive, it will remove them.

To create a DVD

  1. Click on the ISO file , and then select the location where to save the ISO file.

  2. Insert a blank recordable DVD into your DVD drive.

  3. Burn the ISO of the DVD file using Windows disc Image burner, or another program DVD burning.

Note: Ensure that the USB or DVD key that you use has nothing else stored on it and has a sufficient free space to download the Windows 8.1 Installer: about 2.3 GB for the 64-bit version.

You can also read the article below to create a USB stick recovery.

Create a recovery USB disk

Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

Thank you.

Tags: Windows

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