How to delete applications on the iPhone running iOS 9.2.1 6s?

In the past, I could delete everything except the default apple applications by pressing an icon of the application until all the app icons wiggle.  You could remove an application that has an x in the upper corner.  When I touch and hold now, NO! apps has an x in the corner!  Also I tried to delete via iTunes sync but the remove/install buttons are grayed.  Anyone know what is happening here?

Thank you

Check: Settings - general - Restrictions - abolition of the Apps =?

Tags: iPhone

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